Bank Teller The job Bank Teller is a profession often associated with a bank. Being a bank teller requires great attention to details. The position of bank teller deals with gathering financial information, analysis and recommendation to clients. This job will need skills in accepting deposits, processing withdrawals, accepting loan payments, cashing checks, to mention a few. Bank tellers also sell saving bonds, charge clients cards, accept payment for clients utility bills, sell travelers checks, process necessary paperwork (Bielski 41), etc. Bank tellers make up more than 25% of all employees working in the bank. Education Most employers require bank tellers to have at least a high school education.
Although they do not require a specific field of study, it is good to choose several financial or marketing courses to enhance career advancement (Cocheo 1).
Such courses are able to give a person a competitive advantage in this specific career. Besides, new employees usually receive several weeks of formal bank training courses. Such classes are usually followed by one-two weeks of on-the-job training. Skills Effective management and financial techniques are crucial to the success of bank tellers career. Figuring out how to maintain performance and customer service at planned level are just a few areas that any bank teller concerns himself with on daily basis. This job also requires skills in financial planning, laws and insurance to provide the clients with professional service. Bank tellers position includes a primary consultation with client, working out the customer service plan, selecting and recommending necessary operations (Bielski 61), etc.
The Essay on The Overpaid Bank Teller
Problem: State Bank has over time increased salaries to tellers that were so high that of the 23 tellers at State Bank they were being paid over what other local tellers were being paid; additionally no other employees outside of the tellers were receiving an exceedingly higher salary based on the other local banks averages. All of this information was compiled in a report based on survey results ...
Work with customer is the most important part of this job. Sometimes bank teller helps customers to develop financial plans for them in more professional way. When the customers ask to prepare documentations, bank teller needs to advise them the most preferable variant. Bank teller should be a professional in transactions to work for both local and international customers (it is an additional plus in his future career).
Bank teller should be able to manage the processes of coordination of documents, financial and bank instructions. Another important point is work with customers. Bank teller usually has skills of management, good communicative, organizational and management skills as well.
Knowledge in these fields will merge his theoretical base into a functional platform for the practice of bank tellers career. Excellent communication skills, attention to detail, ability to use computer terminals and other computer technologies, good knowledge of basic mathematics is also important. The detail orientation and ability to work both in team and as an individual is crucial to bank tellers future success. Actually, team learning is also important for career of bank teller. Team learning includes the ability of people to unite their efforts in order to solve isolated problems in the most effective way. As far as the basics of team learning starts with dialogue, the team learning means a dialogue between the member of group, the genuine thinking together and the ability to exchange the ideas and thoughts to find the most preferable solution or approach to problem. It is important to examine the strategies for team learning, speaking about the expectations for team learning, the dialogue as an integral part of system, etc (Harris 7+).
A good bank teller should dwell on designing an effective dialogue session and a skillful discussion between the customer and himself as a professional. Bank teller should focus attention on the ways of reframing the relationships between the customer and stop on methods of building the organization that recognizes the uniqueness of every client. Besides, the importance of building a company-wide strategy for effective customer service is obvious. Personal mastery is also important for a bank teller. The personal mastery is the art of constantly enhancing our personal vision as well as combining our mutual efforts and focusing energies to find the most effective solutions. It is the personal motivation to consistently learn something and to become better. We can speak about various strategies for developing personal mastery focusing attention on loyalty to the truth and the power of choice, examining innovations in infrastructure that are helpful in enhancing personal mastery.
The Essay on Causes Of High Bank Teller Job Retention
There are multiple causes behind the problem the bank is experiencing with a high turnover rate among tellers. One primary cause is an inadequate hiring process. The current hiring process is focused on filling open positions and not on hiring qualified individuals who represent the aspects necessary to succeed as a teller. While the bank has standards for hiring tellers, the standards are not ...
System thinking is also can be called among the necessary skills of a professional bank teller. System thinking is a conceptual framework. It provides us with possibility to understand practical business concepts and issues. System thinking embraces the system that allows us to examine the organization as a certain function of its environment. We need to learn to see the world systematically. We need to examine the whole system instead of trying to solve definite problems.
If we see the whole picture, we are able to solve problems more effectively. In such a way, being a bank teller doesnt mean only to have good skills in basic math. First of all, the position of a bank teller requires a perfect combination of excellent communication skills, ability to use computer terminals and other computer technologies, good knowledge of basic mathematics, to mention a few. Accuracy and attention to detail are crucial to future successful career. Tact and ability to work with customers are very important. A perfect bank teller should be able to explain bank services and procedures and help customers to complete bank transactions or even to make some financial decisions. Bibliography Bielski, Lauren.
The Research paper on Adoption of Electronic banking system in Ethiopian Banking industry: Barriers and Drivers
1. Introduction This review assesses the thesis ‘Adoption of Electronic banking system in Ethiopian Banking industry: Barriers and Drivers’. The review will first describe the research problem the thesis tries to address. Secondly, it critically assesses the validity of the research question in light of the stated research problem. In the third place, the review will also examine suitability of ...
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