True/False, Multiple Choice, Matching, Fill in the Blank, Short Response
Management: the process of accomplishing the goals of an organization through the effective use of people and other resources.
Functions of Management
Planning: involves analyzing information, setting goals, and making decisions about what needs to be done.
Organizing: means identifying and arranging the work and resources needed to achieve the goals that have been set.
Staffing: includes all of the activities involved in obtaining, preparing, and compensating the employees of a business.
Implementing: is the effort to direct and lead people to accomplish the planned work of the organization.
Controlling: determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.
Executives: top-level managers with responsibilities for the direction and success of the entire business.
Mid-Management: specialist with responsibilities for specific parts of a company’s operations.
Supervisors: the first level of management in a business, responsible for the work of a group of employees and some non-management duties.
Management by Others: Employees who are not managers complete work that seems to be a part of one of the management functions.
Management Styles: the way a manager treats and involves employees
... business objectives, including good communication. In conclusion it must be emphasised that an effective Performance Management system ensures that both Managers and employees ... both the outcomes of work carried out by the individual and the levels of the capability ... Organisational Objectives and goals reflected in PMS Appraisal system Weaknesses: Possible Unionisation amongst employee base (Third ...
Tactical Management: a style in which the manager is directive and controlling.
* Working with part-time or temporary employees
* Working with employees who are not motivated
* Working under tight time pressures
* Assigning a new task for which employees are not experienced
* Employees prefer not to be involved in decision making
Strategic Management: a style in which managers are less directive and involve employees in decision-making
* Employees are skilled and experienced
* The work is routine with few new challenges
* Employees are doing work that they enjoy
* The manager wants to improve group relationships
* Employees are willing to take responsibility for the results of their work
Mixed Management: the combine use of tactical and strategic management styles.
Leadership: the ability to motivate individuals and groups to accomplish important goals.
Need for Leadership
Leadership takes skill to get people with different backgrounds and personalities to work well together and do the work needed by the business. The characteristics of an effective leader are understanding, initiative, dependability, judgment, objectivity, confidence, stability, cooperation, honesty, courage, communication, and intelligence.
Preparing to Be a Leader
Study leadership: Many books on the subject of leadership and leadership skills can help you understand what it takes to be a leader. You can also take course to develop specific leadership skills.
Participate in organizations and activities: Clubs, teams, and organizations need leaders and off a variety of opportunities to develop leadership skills.
Practice leadership at work: If you have a part time jobs, you can develop leadership skills as you help customers, complete work assignments, take initiative to solve problems, and demonstrate dependability and honesty.
... followers. The activity of leadership cannot be carried out without followers to lead, and what leaders do is to influence the behavior, beliefs ... to take charge of their own work. The work is not forced upon them instead the leader tries to make them realize their ... skill, implacability, as well as determination not to accept failure (Admiral Ar leigh A. Burke, 1987). The very idea of leadership ...
Observe leaders: Everyday you can observe people in the leadership positions in your school and community. You also can see and read media reports about people in leadership positions in business and government. Some are effective, while others are not.
Work with a mentor: An older brother or sister, a trusted adult, a teacher or coach, or your supervisor at work may be willing to help you learn about leadership skills and offer direction and feedback on your progress.
Do a self-analysis and as for feedback: Find opportunities to show leadership characteristics. Review the results to identify what you did well and what you can improve. Ask others for constructive feedback.
Human Relations: the way people get along with each other.
Human Relations Skills
* Understanding others
* Formal and informal
* Internal and external
* Vertical or horizontal
* Oral or written
* Team building
* Developing job satisfaction
Developing Job Satisfaction
Influence: power enabling a person to affect the actions of others.
Kinds of Influence
Position Influence: the ability to get others to accomplish tasks because of the position the leader holds.
Reward Influence: influence that results from a leader’s ability to give or withhold rewards.
Expert Influence: influence that arises when group members recognize that the leader has special expertise in the area.
Identity Influence: influence that stems from the personal trust and respect members have for the leader.
Informal Influence: a leadership role that is not part of a formal structure.
Formal Influence: a leadership role that is part of the organization’s structure
Ethics: Principles of conduct governing an individual or group
... important to have good leadership for a business to succeed as employees will only follow a good leader and respond positively ... which an individual influences, motivates and controls the behaviour of others towards a specific set of objectives. Leadership is the ... and in an efficient and effective manner. Thus leadership is concern of influencing others to achieve aims and objectives. Management ...
Ethical Business Management: Ensure that the highest standards of conduct are observed in a company’s relationships with everyone who is part of the business or is affected by the business activities
* It is lawful
* It is consistent with company values and policies
* It does not harm some while benefiting others
* If the actions and results become public, it will not embarrass the company