Customer support, accounting, finance, sales, marketing, and operations are some of the examples of divisions many businesses consist of. This report will display proposal modifications in the sales division at the Kudler’s Fine Foods organization. The purpose of this report is to obtain the authorization to perform a change management program in the sales division from upper management. Step one in the report will display why a change is important and how change management will benefit the organization. .The second step will detail the four dimensions of change management and how the dimensions purpose relates to the problem. The third step emphases on a summary of how management will use the project management method in describing the way to control change within the work environment. The final step will support the change proposals position with expected return on investment (ROI).
Need for Change
Implementing a change management program within the Kudler Fine Foods will assist management in properly controlling change within the organization (Leban & Stone, 2008).
The change management program main purpose is to ensure upper management employees on every level accept and understand the types of changes needed within the organization. To make the change easy and acceptable to employees the change management proposal requires the approval of upper management. Because the Kudler Fine Foods sales division is operations is not working efficiently alterations within the division is in need for a modification. In regard to the current activities within the division the organization is not comfortable with the division’s current productivity. The division is lacking in registering consumers in wine appreciation classes and a decreased in sales of wine and unique food items.
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Management’s current goals and objective are to raise the level of success to satisfy the company’s owners and upper management and to improve sales within the department. The division adjustment’s management is proposing consist of increasing employee training within the sales department. This will ensure employees in sale acknowledge the organization selective wine and unique food items. The first step in the modification is to obligate each employee in the sales department mandatorily to attend the proposed training classes. The second step will consist of creating a reward bonus program. The purpose of the program is to motivate employees to encourage consumers to register in Kudler’s wine appreciation classes and to increase sales.
Four Dimensions of Change Management
The four dimensions of change management consist of the four C’s described in Leban and Stone (2008) as coordination, proficiency, devotion, and interaction. The purpose of the four C’s is to ensure Key individuals effectively follow the steps within the change management program. Leader must consider the factors of interacting with employees for preparation on the modification, prepare for how the employees will accept the changes, resources needed for the modification and employee training, the level of devotion needed within the department, and the requirement employees need to accomplish the modification successfully. Leader must plan to meet with employees to pronounce the change as well as ensuring the employees understands the purpose of the change. In addition leader should also obtain feedback from the employees to ensure, he or she clearly understands how important it change is to the division. Interaction and knowing are the two most important factors to accomplish in change management.
The Review on Employee Resistance to Change
Contemporary business dynamics are pressuring organisations to change and adapt effective strategies to operate and remain competitive within this competitive environment. As a result, organisations are responding by embracing change as part of the transformation and strategising process (Pieterse, Caniels & Homan, 2012, p. 799). However, when changes in the organisations occur, employees are ...
These factors are important because employees may not very easily subject to the modifications, therefore fail in successfully accomplishing the modification. This is why it is always important for Key individuals to inspire employees accepting the changes within the department. Leader successfully can inspire employees by elaborating on how change will improve the work environment, and he or she will benefit from the change. Another vital factor is successfully controlling change. Controlling change will help management in reducing the level of Kudler employee who disagree in the modification of the division. This is another reason management should effectively accomplish the change by accomplishing the main objectives of the program. These objections consist of ensuring the organization receives results from the modification and inspire employees look forward to achieving the goal of the modification. .
Project Management Approach
Kudler’s management team change management approach consists of management and employee’s interacting in a shared mission (Leban & Stone, 2008).
The change management approach will ensure management that employees understand the importance of the modification how he or she and company stakeholders will benefit from the modification (Green, 2007).
Sharing the mission with employees and stakeholders will help employee’s easily follow the organization’s purpose and adapt to the change within the division. Sales employee will also have the opportunity of obtaining receiving bonuses reward for result achieved in the modification by an increase in sales and productivity.
Return on Investment (ROI)
Higher management may request that the sales management team to show a detailed forecast of the results of the modification after the modification is in process. Sales and the profit margin are the main purpose of the modification in this scenario; therefore management should not have an issue with providing a positive outcome. The higher the sales the higher the organization will profit. Monitoring the organization’s return on investment (ROI) will help the company to evaluate if the modification is performing successful. The company’s ROI is how much cost saving the company gains. An ROI calculations helps improve the business Kudler’s current proposal. This determine will what the organization looks to profit off the investment and grade how well the organization is achieving expected goals and objectives (Entrepreneur, 2006-2014).
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In regard to Kudler’s sales division the investment is the additional training courses and bonus rewards for the division’s sales workers. Management at Kudler’s determined that a modification will motivate the employees in the sales division to perform more effectively and increasing sales. Perform more effectively and increasing sales will increase Kudler’s perform more effectively and increase the organizations net profit. Kudler Fine Food’s expectations are to raise the company’s ROI 5% in the first year in addition to increasing the percentages 2% each following year. Conclusion
In conclusion, upper management’s approval of the modification will help Key individuals in many ways. The approval will assist Key individuals in making the modification easier for employees to follow and support Key individuals in the decision for a change in the division. The sales division lacks in registering consumers in wine appreciation classes and a decreased in sales of wine and unique food items. The modification will permit employees to receive proper training and inspire employees to receive bonuses for increasing performance. The two main parts in carrying out a modification are Interaction and understanding. Key individuals should focus on the level of interaction, how employees accept the change, obtaining a reasonable number of resources, receiving high levels of employee dedication, and employee awareness.
Reference
Leban, B., & Stone, R. (2008).
Managing organizational change (2nd ed.).
Hoboken, NJ: John Wiley & Sons. Entrepreneur, 2006-2014 , ROI (return on investment), retrieved from http://www.entrepreneur.com/encyclopedia/return-on-investment-roi
