The beginning of communication actually starts with the person spoken to though the verbal speech is initiated by the speaker. In fact, this is an act that is made successful when the two parties collaborate effectively. The tonality and style of the person speaking is one great factor that influences the understanding in any communication. The process of discussion can be taught by creating a positive atmosphere. To understand the process of communication I will focus on what communication is.
I will look at the fundamentals of communication, communication in healthcare sector, ways of sending clear message to patients and the cultural aspects that affect communication. Communication means successful sending of messages to the recipient through spoken, written or nonverbal means. To make the process successful, it is essential to maintain the right process with appropriate hierarchy of actions. It is as if a corporate world with hierarchies of feedback going upward to the top position from the lowest rung. So some fundamentals are needed.
According to Green 2006 (pg. 22), the basic idea of communication is to act as both a sender and receiver while someone is communicating with another person. While you are sending your message you are also receiving feedback from the receiver. Then there is the process of encoding and decoding the message. Ideas come to our mind and then we process it to send to the other person. We send the idea in a way that is understandable by the receiver. When the receiver tries to understand the message, the process of decoding happens.
Introduction Communication establishes relationships and makes organizing possible. Every message has a purpose or objective. The sender intends -- whether consciously or unconsciously -- to accomplish something by communicating. In organizational contexts, messages typically have a definite objective: to motivate, to inform, to teach, to persuade, to entertain, or to inspire. This definite ...
Now the person shows some signs that tells the speaker that message has been understood. Sometimes in very fast paced communication we mistakenly think that we have understood something but later we find out that the message is confusing. Message itself is the important part of communication. It is a thought. It may be a feeling also. Sometimes the message is our opinion. The message can be quite clear or it may be also confusing or complex. Then the medium of communication is another element. How we send the message is the medium.
When we are speaking, we use audio and visual medium. We are also using different technological tools to communicate. These are changing as new things are innovated. When we use technological tools, we need to choose the appropriate one for different settings. communication process ends with feedback. Through feedback the speaker understands how much the receiver has understood and how he/she has taken the message. This understanding helps the process of communication as the speaker can modify his/her techniques accordingly. This is how mutual understanding is achieved.
So exchange of feedback should be used a lot. The process of communication is a continuum of action, reaction and compromise. When a receptionist in the doctor’s waiting room is uncourteous, the patients become distrustful. This is when the patients may not say everything they wanted to express as they may feel worried. That is why a healthcare provider needs to be encouraging to extract all necessary information for the patients. According to Murray-Johnson & Witte 2003, it is impractical to expect trust and openness from the patients while the caregiver stays unfriendly.
As the concept of racism, stereotyping people and different types of prejudice can easily hurt people, use of such notions can make the communication process ineffective. These may even harm rapport among the speaker and the listener. America has a long history of these issues. For example, there was the issue of slavery in the past. People in the North were forcefully removed from their land. These issues still have impact on the consciousness of some Americans. There are hurt feelings as well as bias and prejudice these are obstacles.
The communication model I have chosen to develop is based on the communication between individuals who are building or already have established a strong level of communication. My model will be a reflection of friendships, intimate relationships, teacher / student relationships and also manager / employee relationships. In the model below the sender (Person A) has an intended meaning to express to ...
While working with people with illnesses, it is necessary to respect the cultural diversities of the patients. This can promote understanding. According to Kleinman et al. , 1978, understanding may hamper if people have different beliefs about the characteristics of some diseases. People of different background may act differently for the same disease or health condition. Different cultural factors affect communication greatly. For example, someone with strong accent may find it difficult to communicate effectively. This is what I found in my life.
My background is different from that of my husband and that is why I have passed a difficult time making my husband understand me. Sometimes some crucial pieces of information were left without understanding. Conclusion The type of society we live in is an organized one that needs communication as the indispensable aspect. Living in these societies require effective communication. Anyone communicating with other people need to take the challenge of incorporating nonverbal modes of communication with spoken and written words.
One needs to go through a practice process to master the use of all the modes of communication. It also needs persistence and self-reflection. There are people who can master these very quickly but some others may need some time. When you face a hindrance in communication process, you can look for the particular factor affecting the incident or issue. Identification of this can be revealing. You can have a personal perspective to solve the problem. When you feel it, you can react correctly and eventually find a pleasing result in communication.