Some of the richest businesses in the world are companies which deal in public transportation. Aircraft are extremely complex and costly to build. Many man-hours are spent designing and manufacturing the preferred mode of long distance transportation. For this reason we felt that picking three major manufactures of aircraft would be an interesting sector of business with volumes of information and links to follow and utilize including the ease of navigation, look and feel. Boeing was our first stop. Boeing site is somewhat bold and warm.
The feeling of interaction with one of its key products being introduced is evident by its presentation. Boeing offers nine sub-categories which cover an array of categories such as news, products, investors, e-business, employment and employees with inclusion of retired employees. The nine sub-categories are of a button type nature which reveals additional categories. Boeing is a full service site that customers and the public can access all company related information with secure logon capabilities for employees from remote sites. Also offered is an entry that allows access from anywhere in the world via a Supplier Portal and it provides: One Company Image to our Suppliers, A single point of entry into Boeing Simplified access to complex information Links to news and events pertaining to Supplier activities across Boeing.
The Business plan on Business Don Employee Things
Nahas 1 Business Ownership Finding a consistent well paying job has been getting harder and harder in recent years. A number of new and great business opportunities are available to the public. These opportunities only cash in if you run a well oiled business plan. Anything from wholesaling vehicles to owning your own pizza parlor are great starts in business. Although, owning and operating a ...
With this in mind, Boeing developed the Boeing Supplier Portal to provide our Suppliers with a single, password protected web-site that provides “instant access to the right information from anywhere in the world.” Boeing Aviation Web Design 3 has a feedback link for its suppliers and customers for self evaluation and data collection. Emphasis and priority are given to ethics as evidenced by its own link. Lockheed/Martin has eight sub-categories with drop down menus with links to their different areas of information which include capabilities, customers, products, company information, supplier, etc. Lockheed/Martin has a supplier net where the supply can enter the website and gain information as to products and services currently under use. Lockheed/Martin has a feedback link for its suppliers and customers for self evaluation and data collection. Ethics as evidenced by the link provided on the home page which includes information on compliance training programs, upcoming 2005 ethics and compliance conference, policies and an overview of their program.
Lockheed/Martin has several introduction backdrops that are randomly viewed when accessing their site. After a review of the Airbus website, the following was observed. By comparing the three websites we have chose, Airbus seems to be the most difficult to navigate. Listed below are some of the problems associated with this Airbus website.
The homepage has the latest news releases for Airbus. Near the bottom of the homepage there are three icons to click on. They are Airbus Supply, Airbus Subsidiaries, and Manufacturing. The Airbus Supply explains the collaboration that it has with the suppliers. Airbus Subsidiaries icon explains about all the different subsidiaries it has all over the world to meet the customers need. The Manufacturing icon tells of the 16 development and manufacturing facilities around the world, where Airbus aircraft are tested, assembled, built, and designed.
On the right side of the homepage you have four icons with the following listing; About Airbus, Customer Services, Aircraft Families, and Media Centre. Each one of these icon once clicked on offer four to six sub-categories. The homepage seems to be set up for the web-surfer who is looking for information on aircraft and the company. It does offer a good overview of what Airbus can do, has done, and their capability. One of the biggest disappointment is how hard it is for an employee to finds the page related t them.
The Business plan on Customer Service Essay
Excellence in customer service is the objective of all organisations wishing to be successful. However, there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Customers expect certain things when they walk into a business, and those with the highest level ...
Also the website is very hard to navigate. I was unable to find their annual report or letter from the Chief Executive Officer. The website possesses a good customer service links for the customers. It offers everything from technical data support to training. It was observed on Boeing and Lockheed Martin websites their policy on ethnic. There is no mention of ethnic within the Airbus website.
As stated before this is not an employee friendly site. This website is setup to attract the attention of other businesses.
