When one deals with customers and clients it make sense to remember that honesty is the best policy. Not following this policy can be damaging in the long run. Businesses are not wise to put their integrity on the line by being swayed by oversight. Before considering that quick dollar, ask yourself if this is the proper way to handle business. Businesses have been guilty of shortsightedness themselves for decades. Every company needs to deal with ethical and legal issues every day in normal business activities. There is a whole new set of issues that are emerging with so much business being conducted online. This paper will attempt to show how ethical, legal, and regulatory issues differ in comparison with B2C and B2B.
B2C Ethics, Legal and Regulatory Issues
With the market at an all time high, every business need to have its own web site. With the increase businesses providing online markets, the demand for online and e-commerce service has evolved. Since e-commerce has matured; the World Wide Web has been introduced to new issues of ethics and legal policies that businesses and consumers must acknowledge to remain successful on the Web.
Business to consumer activities on the web, such as collecting questionable information and tracking consumer habits opens the interest of laws and ethics regarding online privacy activities. There are countries that are restrictive in terms of what kind of business and consumer information is acceptable and legal online.
The Business plan on Starting a Business Online
Imagine that you own a small, local clothing store along the Jersey Shore boardwalk and decide that you want to engage in e-Commerce. Write a 4-5 page paper on the following: 1. Identify the advantages and disadvantages of taking your small business online by performing a SWOT analysis. Include 2-4 items in each category. 2. Because the Internet connects computers all over the world, any business ...
All e-commerce web sites should feel obligated in providing accurate information to its users about the site policies. Government agencies that have jurisdiction and power to tax make it necessary that organizations doing business on the World Wide Web understand the liabilities of participating with business with consumers in those jurisdictions. Doing business over the Internet continues to expand at a rapid pace. In fact, estimation from 2005 indicated that over $269 billion in Internet sales occurred (Jupiter, Research, 2005).
Long before the Internet existed, the world had businesses selling to other businesses and consumers, but it was the Internet that truly put B2B and B2C on the map. B2B refers to Business to Business and B2C is Business to Consumers (E-Commerce, 2006).
The World Wide Web has popularized these two terms with no built in boundaries for commerce and e-business sales. In the world of the Internet, e-business and e-commerce allow companies to remain in contact with one another, allow consumers to remain in contact with large companies, and connect large organizations with other enormous corporations (Business Ethnics, 2007).
From small businesses to well-known fortune 500 companies, they truly are the online B2B tools consumers are all familiar with.
One important detail to remember is, not only will consumers of a product or service be viewing businesses web sites but also the competition (Business Ethics, 2007).
When dealing with ethics, laws, and regulatory issues in B2C there is a major degree of trust and responsibility imparted to an organization that maintains the web site. Is important to maintain the issues within e-business B2C outlook, make sure the recorded words and the company portrayal are true. The online environment of B2C can often form a network of customers who communicate with each other personally, and confidentially. Businesses online that break the law or violate ethical standards, can find themselves confronted with harsh reactions from customers and other stakeholders who learn swiftly of the business deceitful online behavior (Business Ethics, 2007).
B2B Ethical, Legal, and Regulatory Issues
B2B web sites share mutual information with each other, so ethics and laws are very important. Business privacy should be protected through whatever technical and legal means possible because of its importance. In the business world there are codes of ethics that are developed by organizations such as trade unions for their protection. Organizations doing business on the Web must be certain of the ability to manage the liabilities that emerge as a result of doing business on line.
The Business plan on Wide Web Internet Business World
The World Wide Web 2 ABSTRACT The World Wide Web has been an innovating concept from which many entities have prospered a great deal. Having a well-constructed strategic plan has been the key element for managers in the different areas of this vast world, which in turn help them deal with the ever-changing world of computers, and it's amazing pace. There are many individuals who have decided to ...
The B2B environment includes laws and ethical factors that are somewhat different from those within a brick and mortal setting. As with the traditional brick and mortar operations, Internet owners should determine what means are needed to reach desired customers and supply their customer needs. To satisfy customers businesses need to determine whether to sell directly to consumers or to other businesses.
The Internet today has become such a fixture in the global marketplace. To remain competitive B2B must be able to conduct e-commerce via the Web. For B2B this claim derived not only from customers, but from trade and supply chain partners. The Internet has foreseen a whole new era in terms of sharing information on the web and transacting business. Although doing business over the Internet is not new; the ethical, legal, and regulatory issues are still coming to dawn.
Conclusion
In these tough economic times, coping with the ethical, legal, and regulatory issues related to B2B and B2C web sites and the free flow of information on Web is a major concern for both types of e-businesses. The main difference between B2B sites and B2C is the simply the customer they are serving. B2C is selling products or services to consumers directly from the web and B2B are companies dealing with other companies. There are security concerns, web site policies on condition of use, liabilities concerns for both types of websites, also, adherence to federal and state laws. The main concern is that the B2C or B2B customer information that is used for online transactions be used ethically or in a form acceptable by the user. It is also important for businesses to monitor the World Wide Web themselves and use favorite measures to check published articles as well as trade journals of whatever particular business that your company is involved in (Business Ethics, 2007).
The Essay on Internet Advertising Businesses Web Sites
Internet Advertising Internet Advertising is the way of the future and it is very evident since many companies and businesses have their own web sites and advertisements are located all over the World Wide Web. The Internet or World Wide Web is quickly becoming the most effective way for a business to advertise their products or services to customers. Web sites such as search engines or small ...
Reference
Business Ethics Marketing and Advertising. Business Ethics and Global Internet
Marketing Client Confidentiality Nondisclosure Statement. Retrieved May 11, 2007 from web site http://pwebs.net/marketing/ethics/marketing_and_advertising_ethics.htm.
Introduction to Electronic Commerce (E-Commerce).
2005-2006. Retrieved May 11,
2007 from web site
www.phoenix.edu/ebooks/IntroductionElectroniccommerceChapter1
Paid Search and Email: Applying the Lesson of Online Direct Marketing. May
23, 2005. Retrieved May 11, 2007 from web site http://weblogs.jupiterresearch.com/toplevel/
