Factors Paper Ms. Della Bond, Jessica Shurtleff, Julie Legette, Katharine White, Veronica Briggins MGT-230 May,20,2013 Instructor Dillhyon External/Internal Factors Paper The following paper will demonstrate how internal and external factors affect the four functions of management (planning, organizing, leading, and controlling) within the McDonald’s corporation. Additionally, this paper will also explain how globalization, Technology, Innovation, Diversity and Ethics affect’s the four functions of management
Introduction Management is a necessary function of business that has been around for centuries. Management positions come in many different shapes and sizes. There are human resource managers who handle anything from benefits to employee relations and there are manufacturing managers who handle production quotas and employee efficiency. The four functions of management are planning, organizing, leading, and controlling.
These four functions combined make for a well-rounded manager and if a manager is lacking in any area it can negatively affect employee productivity and morale. Because of outstanding management as well as the proper application of the four functions of management, McDonalds is one of the many American companies that have achieved global success. Planning Planning is, “specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals” (Bateman & Snell, 2011, p. 5, Para. 3).
... Manager 2 would have to draw up a plan that would help to achieve that very goal. Organising is the management function of coordinating employees ... little to moderate involvement in the planning and organising functions, manager 2 is widely involved in all management functions. This is evident in the fact ...
Internal and external factors that affect the planning process within corporate McDonalds are organizational rudimentary intent and the range of procedures otherwise known as the mission and value of corporate McDonalds. According to McDonalds (2013), the Mission and Value of corporate McDonalds is “to be our customers’ favorite place and way to eat and drink,” The Value of corporate McDonalds is “to continuously improving our operations and enhancing our customers’ experience” Globalization
Globalization is defined as “international markets, where incomes are rising and demand is increasing” and “that a company’s talent can come from anywhere” (Bateman & Snell, 2011, p. 4, Para. 6-7).
Globalization affect’s the four functions because it requires the four functions of management to cater to the broader and diverse market of the customers that McDonald’s is operating in. For example, In order for McDonald’s to expand to the markets of India, the four functions of management had to be altered to pay respect to the cultural differences of the Indian diet verses the American diet.
American people eat a lot of hamburgers which derives from the cow. In India the cow is a sacred animal, therefore, it is taboo to consume cow. In order for McDonald to effectively globalize within the Indian market; corporate McDonalds had to remove all meat products that were cow thereby effectively allowing them to compete. Organizing Organizing is, “assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals” (Bateman & Snell, 2011, p. 15, para. 6).