CONTENT
1. INTRODUCTION
2. NONVERBAL COMMUNICATION
2.1 KINESCIS
2.2 PROXEMICS
2.3 PARALANGUAGE
3. THE KEY ELEMENT THAT CAN MAKE OR BREAK AN ATTEMPT IN
SUCCESSFUL nonverbal communication IN BUSINESS
4. THE IMPORTANCE OF RECOGNITION AND USE OF
NONVERBAL COMMUNICATION ELEMENTS
5. CONCLUSION.
6. REFERENCES.
Introduction
Communication is a ‘two way’ process. When you communicate you receive the other person’s responses and react with your own thoughts and feelings. It is only by paying attention to the other person that you have any idea about what to say or do next.
In this essay you will understand some basic skills on how physical space, body language, posture, gesture eye contact and written communication can help in the interacting with client. Sometimes nonverbal communication is very helpful in telling a client you are confidence, competence, reliable and honesty to do business.
The Research paper on Non Verbal Communication
... of A person's body movement also contributes to their nonverbal communication. The body movement of a person can often portray ... I have also learned techniques to improve nonverbal behaviors. Every aspect of nonverbal communication plays a large role in displaying the ... tone of voice and touching are all part of nonverbal communication. Often when people communicate they contradict the verbal and ...
2 .NONVERBAL COMMUNICATIONS
Nonverbal communication includes all messages that are not conveyed by the use of words. “Nonverbal communication is used to express meaning, but it is particularly important in revealing feeling and attitude especially towards the person being communicated with”. This communication can be either deliberate or not deliberate, it’s a sort of “short-hand” or code that people understand in the context of their cultural values belief and habit when focusing on nonverbal communication, its important always to remember this cultural background.
2:1 Proxemics
Proxemics deals with the way we use physical space and the message that it sends. It could be divided into the basics of region and personal space. Region refers to the general area in which the interaction occurs, while personal space is just that space immediately around a person. Touch is one example of proxemics; touch enhances one’s interpersonal connection, positive effect, social attachment, closeness, and overall liking. In a non-familiar business setting a person cannot do much to change the terrain, however, smaller actions, such as shifting a chair or placing a briefcase on his or her lap, can suggest the true feeling or intentions of that person
2:2 Kinesics
Kinesics is the study of body language. Using suitable body language you can connect with your customer, create a positive impression, and communicate at your best.
In kinesics eye movement and facial expression, is widely considered to be powerful and persuasive way to gain attention and win approval”. For example In Nigeria culture, a direct eye contact translates into confidence, competence and honesty. On the contrary, in other cultures a direct eye contact with superiors may be considered as daring or disrespectful. Such cultural nuances are incredibly important in the modern global business environment, where many cultures, traditions and customs often existing side by side.
2:3 Paralanguage
Paralanguage is the way of speaking to communicate particular meanings. It may be expressed consciously or unconsciously. Paralanguage includes volume, rate, pitch and pronunciation.
The Essay on The Relationship of Communication to Business
Business Revision – Communication The relationship of communication to business objectives and strategy i.e. why is it important? Business goals/objectives and strategies must be clearly communicated to stakeholders. -Internal stakeholders -External stakeholders such as the general public and customers make judgments about a business based on its goals Communication: Communication is essentially a ...
THE KEY ELEMENT THAT CAN MAKE OR BREAK AN ATTEMPT IN SUCCESSFUL NONVERBAL COMMUNICATION IN BUSINESS.
The five key elements that can make or break an attempt in successful nonverbal communication are:
First is the eye contact, a good eye contact with your business client helps in the development of trust, helping you and your message appear credible.
Secondly is gesture: For instance, when talking to business client the use of hands and face helps to describe or explain better.
Thirdly is the movement of a particular part of the body. The movement of our body or behavior can tell the confidence in a person.
The fourth element is the posture. It is the position or carriage of the body in standing or sitting.
Lastly written communication can change the interest of a person. A good writing or a clear writing is very effective in a business communication.
4. THE IMPORTANCE OF RECOGNITION AND USE OF NONVERBAL COMMUNICATION ELEMENTS.
Importance of effective recognition of the nonverbal cues is difficult to overestimate.”According to popular scholarly beliefs, between 60 and 93 percent of the meaning in the interaction may be generated by the nonverbal aspects of communication, in our day to day life we experience that people respond to body language 55 percent of the time, tone of voice 38 percent of the time, and actual words a mere 7 percent” (Murphy, P & Hildebrandt, HW. (1980).
Effective Business Communications).As business organizations become more and more complex, the rooms for error reduce greatly and the difficulties of obtaining and maintaining the aggressive edge become increasingly important. Such areas of sales, consulting, auditing, investment banking and many others are primary business involves in client interaction, information acquisition and analysis, and persuading individuals must be extremely effective in nonverbal communication. Men and women in the business sector who realize the significance of the nonverbal aspect of communication and effects it has on the success of the business interaction will be able to seek out individuals with better developed nonverbal communication skills and integrate them in the optimal position of the business process.
The Term Paper on Business Communication
Describe the Goals of Business Communicator in Delivering Bad News Communication is a medium to make environment alive and expressions are the tool to retain them. Express via words or emotions gives an impression that the people are important. It not only creates bonding but produces lifelong trust of not being hurt and betrayed. Needs of effective communication lies in our daily lives whether ...
5. CONCLUSION
From the information presented, the importance of the nonverbal communication in modern business is obvious. The fact that a great number of successful auditors and sales people refer to psychology of human behavior as one of the most useful non-business skill they posses demonstrates the strength of using such skill appropriately and effectively
