Unit 3 Introduction to Equality and Inclusion in Health and Social Care AC 1. 1a,b,c,d 1) Explain what is meant by: a) Diversity It is regarding everybody is different, we need different things, we like and enjoy different situations. Different Cultures, languages, traditions, beliefs, etc. Everybody has different background and different experiences in their lives, all of these makes everybody different. b) Equality Its regarding everybody has the same rights. It’s treating people in a fair and equal way, with respect and giving them the rights and choices. C) Inclusion
Making our guests to be the centre of planning and the decision making process about their own personal centre plans. To include and involve them. Not choosing and picking to work only with the guests that I like. D) Discrimination It’s when an individual is treated unfairly (bulling, left out, etc. ) and not being involved in making decisions. Not to pre-judge or stereotype. AC 1. 2 2) Describe ways in which discrimination may be deliberately, or inadvertently occur in the work setting. Lack of awareness and training. Discrimination could be intentional, ie. when someone is bulling or harassed. Or unintentional when ie.
For someone is difficult to access education as there is no sufficient staff to assist this person with learning difficulty. AC 1. 3 3) Explain how practices that support equality and inclusion reduce the likelihood of discrimination. Draw as spider gram and one side put practices that support equality and the other side how this reduces discrimination. Building with ramps for wheelchair users. Allowing access to wheelchair users. Use of hoist Giving the access to different arm chair or bath to people with mobility problems. Picture Menu Gives to some of our guest that are not verbal to choose their own dinner from the pictures AC 2. 1 4) Identify which legislation and codes of practice relating equality, discrimination apply to your work role. Legislation Human Rights Act 1998 Equality Act 2006 and 2010 Mental Capacity Act 2000 Disability Discrimination Acts 1995 and 2005 Care Standards Act Codes of practice Protect the rights and promote the interests of guests Strive to establish and maintain the trust and confidence of guests Promote the independence of guests while protecting them as far as possible from danger or harm Respect the rights of guests while seeking to ensure that their behaviour does not harm themselves or other people.
The Essay on The Equality Act 2010
The Equality Act came into force in October 2010 and was set up in order to legally protect people from discrimination in the workplace and outer society. The Equality Act replaced all of the anti-discrimination laws such as Sex Discrimination Act 1975, Equal Pay Act 1970, Race Relations Act 1976 and the Disability Discrimination Act 1995 with one law covering them all. The Act protects employees ...
Be accountable for their practice and take responsibility for maintaining and improving their knowledge and skills. AC 2. 3 5) Describe how to challenge discrimination in a way that promotes change. Educate people with training, during meetings and passing information to be aware that when the guests rights may be infringed by someone else, there may be physical, communication or emotional barriers. If I am in the situation that I need to support a guest to maintain a right to control, choice or independence, I will advise if they need an advocate and help them to contact one if necessary.
6. Identify a range of sources of information, advice and support about diversity, equality and inclusion. www. cqc. org. uk = Care Quality Commission CQC www. dh. gov. uk = Department of Health www. equalities. gov. uk = Government equalities Office www. gscc. org. uk = General social Care council GSCC www. legislation. gov. uk = Government Legislation Website 7. Describe how and when to access information, advice and support about diversity, equality and inclusion. Give an example of when you have done this.
One of our guests came recently to our services. The dad, who is now his only carer, as his Mum passed away, is not aware of what support, advice and services are available for his son. With the help of one of my Senior colleagues, we contacted the Council and find out that this guest’s Social Worker has been changed. We made an appointment and supported the Dad being in the meeting with him. Now the guest is accessing some classes in an Adult School and having two days during the week a carer, who takes him out.
The Essay on Effective support for information users
Customers are an asset for any organization and to satisfy and retain them is every organization’s goal. The only way to achieve this goal is to build proper relationships with your customer through providing them appropriate customer service when ever they require. Customer gives you business because it is a cycle, if you fulfill your customer need then he will spread a good word of mouth for ...
