Compare two (2) job positions from the episode and perform a job analysis of each position. Comparing two positions from the Norwegian Cruise Line episode, they are crew staff and recreation staff. Both positions are important for the smooth running of the ship. Guests expect to have entertainment functions to attend as well as be able to attend different social activities. The contributions these positions make to the overall running of the cruise ship is priceless. Cruise staff is responsible for the entertainment and social activities on the ship.
The ship plans over 100 activities on a weekly basis, like bingo, karaoke, and line dancing. It’s the responsibility of the crews’ staff to interact and make positive connections with the customers. Cruise staff position is entry-level social position, for an enthusiastic extrovert, someone who likes spending lots of time interacting with people (guests/passengers).
Ability to mingle at parties, calling bingo numbers, playing games, getting passengers involved and enthusiastic about shipboard activities, assisting with tour dispatch, and doing general public relations work for the cruise line as well as social dance training, singing, and dancing in shows (Staff 2013).
According to Job Descriptions, Cruise staff must be self motivated, energetic, and flexible. Have great customer service skills and excellent communication skills, and must be willing to travel.
Cruise Ship Industry Before we proceed to our discussion of cruise ship industry I believe we should first submerge in the notion of tourism in order to see the very model of peoples motivation, which makes them join cruises. MacCannell, in The Tourist (1999), portrayed the tourist as being on a pilgrimage, a search for authenticity. To define "authentic," MacCannell drew upon the distinction made ...
Talent in art or entertainment and a high school diploma (Ferzo, 2009).
The recreation staff sets up and facilitates any recreational activity sponsored by the cruise line. If the guests want to rock climb, or ice skate, or surf a wave and the ship has that activity than they can participate in it. Some activities may be a little more time consuming than other, for example before rock climbing guests have to fill out a liability certificate beforehand and this can be a lengthy process. The Recreation staff is in charge of onboard entertainment and acts as a supervisor to the rest of the “cruise staff” department. The cruise director is the most visible crew member to the passengers because they coordinate passenger activities. Also spends most of the time socializing with the guests and participation in shipboard activities. Responsible for hosting shows and events and greeting passengers as they come aboard and assisting passengers as they disembark the ship (Director, 2013).
Describe your method of collecting the information for the job analysis (i.e., one-on-one, interview, survey, etc.).
There’s several method of collecting information for a job analysis. Here are some common methods. When choosing a method consideration needs to be taken for time, cost and efforts. According to Raghavendra, eHow Contributor, you first evaluate the worth of the position. Then prepare descriptions for each position. Next prepare job descriptions for each position. Follow it up by reviewing the companies present staffing condition.
Collection of information through the process of gathering background information is also critical. Often employees conduct on the job research on the roles of a job. This method is sometimes called the observation method. Through observing an employee you get to see the responsibilities and duties involved in handling particular jobs. Another method is through requesting additional information from managers, supervisors, and subordinates about the role. The interview method is also use full when doing job analysis.
The present study explored the factor structure of engagement and its relationship with job satisfaction. The authors hypothesize that work engagement comprises 3 constructs: vigor, dedication, and absorption. Using structural equation modeling, the authors analyze data from 3 archival data sets to determine the factor structure of engagement. In addition, they examine the hypothesis that ...
This may be conducted for a new hire or when examining a position in the company for realignment. According to The Management Study Guide, in the interview method an employee is interviewed so that he or she comes up with their own working styles, problems faced by them, use of particular skills and techniques while performing their job and insecurities and fears about their careers. Keep in mind there are other methods including task inventory, job element method, competency profiling, technical conference, threshold traits analysis system and a combination of these methods (MSG,2013).
Create a job description from the job analysis. Job descriptions are basic information used to announce specific jobs. Based on the wording of a job description, you are either interested or not interested in a particular job. Cruise staff positions are often entry-level social positions. This job is for the enthusiastic and extroverted only. An assistant cruise director’s job is to spend a lot of time with the passengers. This means mingling at cocktail parties, calling bingo numbers, playing games, getting passengers involved and enthusiastic about shipboard activities, assisting with tour dispatch, and doing general public relations work for the cruise line.
Social dance training is preferred. Cruise staff will also be expected to sing or dance in shows when needed (JD, 2013).
The Cruise Director is in charge of all onboard entertainment. Generally, the Cruise Director entertains and performs a couple times a voyage. The cruise director is the lead entertainer but now this role is more administrative and acts as a supervisor to the rest of the “cruise staff” department. The cruise director is the most visible crew member to the passengers (JD, 2013).
Justify your belief that the job analysis and job description are in compliance with state and federal regulations. With increased responsibility for compliance, employee practices ensure companies comply with both federal and state regulations. Companies have to comply with federal and state regulations because job descriptions include information that affect acts like, The Americans with Disability Act (ADA), Fair Labor Standards Act (FLSA), Equal Pay Act, and Equal Pay Act, which are just a few indicators that require compliance with current laws.
Group Project Job Description Analysis July 18, 2005 Introduction With the changing responsibilities of today's human resource Personnel, one of the main functions that need to readdress is the accuracy of the documentation pertaining to Job Descriptions, Performance Standards, and performance Evaluations or appraisals. In many organizations these documents are either outdated or non-existent. ...
The results of a job analysis and job description can result in many organizations determining whether they are complying with the requirements of many of these organizations. According to the text, Analysis results should be in writing, the method used to analyze the job should be clearly described, Expert job analysis should collect data from several up-to-date sources. Data should be collected from enough people to be sure the results are accurate. Tasks, duties, and activities must be identified and included in the job description. Specify the relative degree of competency necessary for entry-level performance (Stewart & Brown, 2012).