Malaysia airlines: what they did in real life and outcome performance after their adjustment and solution?
Malaysia Airlines reduces fuel costs
Malaysia Airlines reduces fuel costs on 40 aircrafts, including their A380 fleet, with SITA’s FMS Wind Uplink service. Flight Management System (FMS) calculations are constantly updated by the new service, therefore the airline can adjust flight plans easily owing to adjusting wind and weather conditions. The system also let the aircraft using fuel more cost effectively. From trials results, Wind Uplink saved of up to 600 kilograms of fuel within one flight. Captain Izham Ismail, Director of Operations for Malaysia Airlines, said: “This new service from SITA delivers savings straight away. We have already trialed SITA Wind Uplink with great success in reducing our fuel costs.
It has also helped improve our final fuel on board predictions and made our estimated time of arrival predictions more accurate. We are experiencing real business benefits following introduction of this service at Malaysia Airlines.” Katrina Korzenowski, Director, Aircraft Services, Asia Pacific, SITA, said: “Wind Uplink enables airlines to take advantage of beneficial changes in weather so crews can bring flights in on time and on budget, reducing fuel costs whenever possible. Due to high fuel prices, we anticipate increased demand for Wind Uplink in the future and are already in discussions with many other potential customers. In addition, because Wind Uplink is packaged as a single service, it can be up and running in just a few hours for SITA Flight Briefing Service and AIRCOM Datalink customers—without any capital expenses.”
The Research paper on The influence of airline service quality on passenger satisfaction and loyalty
The current issue and full text archive of this journal is available at www.emeraldinsight.com/1754-2731.htm TQM 25,5 The influence of airline service quality on passenger satisfaction and loyalty 520 The case of Uganda airline industry Juliet Namukasa Makerere University Business School, Kampala, Uganda Abstract Purpose – The general objective of this study was to examine the influence of airline ...
Resources
http://www.sita.aero/content/malaysia-airlines-reduce-fuel-costs-with-sita-s-wind-and-weather-service
Etihad presents solution to MAS
Etihad developed a track record of partnership and investing with MAS. The reason is MAS would provide Etihad a stronger offline network in Southeast Asia. Etihad put its code on Garuda-operated flights in five offline
Indonesian destinations from Jakarta to Singapore. MAS can also provide Etihad connection to Indonesia. Indonesia is the second largest international market for MAS. During the limited code share, Kuala Lumpur-Bali is also one of seven MAS-operated routes covered.
http://centreforaviation.com/analysis/malaysia-airlines-considers-tie-up-with-etihad-as-restructuring-process-slowly-begins-172934
