Mission Statement Evaluation Paper Domestic Company: AppleComputer: The Apple Macintosh is committed to providing superior Hardware, software and service solutions that greatly simplify and advance the customer’s experience beyond any alternative. The Macs mission is to remain US leading service provider of Apple Macintosh hardware and Software technologies. TheMac integrates technologies that foster the creation and deployment of robust, smart, business equipment which manage all applications, devices and networks. Building on our successes to date, we will broadly extend our experience in Apple Technologies to facilitate, improve and capitalise on business and education applications with implementation to best suit our clients wants and needs. As Apple Product Professionals we constantly advance ourselves to improve on our service and support building a strong foundation for a better customer experience 1 customers 2 products or services 3 markets 4 technology 5 concern for survival, growth, and profitability 6 philosophy 7 self-concept 8 concern for public image 9 concern for employees Motorola,Inc Customer To maintain customer confidence by continuing to provide quality service specifically designed to meet their needs. Market To be recognised as a market innovator in the mobile phone industry by continuing to improve our business practice.
The Term Paper on The Phoenician Resort Service Customer Event
INTRODUCTION How can 130 acres of resort "nestle" anywhere, especially in the heart of a thriving metropolis known as "The Valley of the Sun" Yet, through the combination of landscaping and architecture, this slice of desert heaven does seem to discreetly nestle against Camelback Mountain, its sandstone terraces barely discernible. Even in the heart of Arizona's Sonoran desert, the well manicured ...
Business To ensure the team has a complete understanding of all Mobile Network Internal Systems and Procedures and that each team member is responsible for compliance with the Business Management System. Training To develop ongoing training strategies to empower personnel with skill levels essential for future company success. The Team To create the best possible working environment, promoting career enhancement and job security, encouraging trust in the company and loyalty to the customer. Global company: Citigroup Co Our Mission Statement Our aim is to be the unquestioned leader in service excellence, adding value to all customer relationships. Citi group is unique in its service model and extensive use of leading-edge technology, in the customer service function in corporate banking in Asia. Citigroup is committed to the prosperity and success of your company. We understand that for your company to perform at its best, your bank must support you with the highest levels of professionalism, technology and service.
That is why we created CitiService – an integrated customer inquiry line for after-sales service, dedicated to giving you easy access to accurate answers in the shortest time possible. Covering 14 markets in Asia-Pacific, Citigroup provides you one local telephone number which puts you straight through to a Citigroup officer who will be able to handle all your customer service inquiries on-line. If they cannot give you an answer immediately, they will be able to tell you exactly when you can expect a response and update you regularly on your inquiry. It’s all part of the service. Our goal is to ensure you get the right answers all the time. We have invested significantly in technology to ensure we deliver on that promise.
A state-of-the-art tracking system logs your query for fast, efficient service. We have also benchmarked ourselves against industry best practices, invested in training, and achieved ISO certification for our operations across the region. We want our service to evolve with your changing needs. We conduct regular reviews of our performance to ensure we continue to offer you the best service in a constantly evolving business and technology environment. 1 customers 2 products or services 3 markets 4 technology 5 concern for survival, growth, and profitability 6 philosophy 7 self-concept 8 concern for public image 9 concern for employees Coca Cola. The basic proposition of our company is simple, solid and timeless.
The Essay on Consulting Services in Information Technology
... This $4 Billion revenue generating company provides technology-enabled business solutions to help businesses ... 2009). This diversifies their market portfolios and increases their customer base. We conclude our ... that output is the sole primary concern of the system. Schedule of projects ... that provides services in the areas of outsourcing, management consulting and technology (Accenture, 2009). ...
When we bring refreshment, value, joy and fun to our stakeholders, then we successfully nurture and protect our brands, particularly Coca-Cola. That is key to fulfilling our ultimate obligation to provide consistently attractive returns to the owners of our business. 1 customers: get fun, joy, value, refreshment. 2 products or services: simple, solid, timeless. 3 markets: none 4 technology: none: 5 concern for survival, growth, and profitability: attractive returns to Coca cola owners. 6 philosophy: constant amelioration of services.
7 self-concept: give customers joy, give owners money. 8 concern for public image: joy, fun, value. 9 concern for employees: none. Non-U.S.-based: Nike; “Crush Reebok” and To lead in corporate citizenship through proactive programs that reflect caring for the world family of Nike, our teammates, our consumers, and those who provide services to Nike. 1 customers: caring for customers. 2 products or services: none 3 markets: none 4 technology: none. 5 concern for survival, growth, and profitability: proactive programs.
6 philosophy: lead corporate citizenship. 7 self-concept: Leadership. 8 concern for public image: Nike is better than Reebok. 9 concern for employees: none. Levi Strauss&Co. Mission statement by Levi Strauss: We all want a company that our people are proud of and committed to, where all employees have an opportunity to contribute, learn, grow and advance based on merit, not politics or background. We want our people to feel respected, treated fairly, listened to and involved.Above all, we want satisfaction from accomplishments and friendships, balanced personal and professional lives, and to have fun in our endeavors.
“We will market the most appealing and widely worn casual clothing in the world. We will clothe the world.” 1 customers: caring for customers, trying to clothe them. 2 products or services: best clothes in the world. 3 markets: world market. 4 technology: none. 5 concern for survival, growth, and profitability: make people feel respected and a part of Levi.
The Business plan on Customer Service Essay
Excellence in customer service is the objective of all organisations wishing to be successful. However, there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Customers expect certain things when they walk into a business, and those with the highest level ...
6 philosophy: clothe the world. 7 self-concept: balance personal and professional lives. 8 concern for public image: advance based on merit not politics or background. 9 concern for employees: none.
Bibliography:
www.citigroup.com www.nike.com www.levistrauss.com www.motorola.com www.cocacola.com www.apple.com.
