When it comes to non-verbal communication it’s not about what you’re hearing it’s about what you’re not hearing. body language is a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements. People send and interpret such signals subconsciously. Nonverbal codes are all symbols that are not words, including bodily movements, use of space and time, clothing, and adornments and sounds other than words (Pearson, 2010).
According to the documentary Secrets of Body Language a History Channel documentary suggests that 93% of communication is non-verbal (History, 2009).
My location for this assignment took place at Johnny Carino’s; an Italian restaurant here in Fargo. It was February 1st, Friday evening and extremely busy. It was warm, loud, and smelled of Italian food and garlic. Every employee seemed extremely busy and that’s when I took a closer look at one particular server.
This server had two people she was waiting on that were from a different country. Their accent was thick and the server was having a hard time understanding. It was difficult reading her nonverbal cues, but once I started relating her cues to that of the examples in the textbook it was easier to understand. The first thing I started to notice was how her eye contact changed. According to our text “eye contact is expected. In nearly every communication situation consistent eye contact is viewed positively as a signal of confidence, warmth and attentiveness (Pearson, 2010).” Her eye contact was short after she couldn’t understand them. Verbally she was short, and seemed annoyed. The second thing I noticed was the paralinguistic features; the non-word sounds and non-word characteristics of language, such as pitch, volume, rate, and quality (Pearson, 2010).
The Term Paper on Running Head Different Methods Of Interpersonal Communication Including Non verbal
Running Head: Different Methods of Interpersonal Communication Including Non-Verbal Different Methods of Interpersonal Communication Including Non-Verbal (Authors Name) (Institution Name) Different Methods of Interpersonal Communication Including Non-Verbal Introduction To put the subject in its proper perspective, we first need to define with clarity what Interpersonal Communication stands for. ...
The overall features changed from friendly to frustration when the two people couldn’t communicate with their server.
The volume changed from normal to loud, as well as the quality. The last thing I noticed was the body language taking place. The responsiveness to the communication seemed to take a turn for the worst when the language-barrier was discovered. Nonverbal communication is hard to interpret body movements and facial expressions because one code communicates a verity of meanings. According to our text “the ambiguity of nonverbal codes occurs in part because one code may communicate several different meanings.
You don’t just ‘read’ another person’s body language; instead, you observe, analyze, and interpret before you decide the probably meaning (Pearson, 2010).” Sometimes it’s easy to read a person’s nonverbal signals and other times it’s rather difficult. It just depends whether or not you know the personal well enough. Illustrators (non-verbal movements that accompany or reinforce verbal messages) are easier to read then affect displays (non-verbal movements of the face and body use to show emotion) (Pearson, 2010).
This assignment helped me with me my own non-verbal cues by assessing how I handle situations and being more in-tune with my body language, facial expressions and paralinguistic features. It makes me reflect on what I need to work on. First I need to work on facial expressions. When I get annoyed I tend to roll my eyes. Second, I tend to become passive and withdrawn when I’m upset.
Lastly, when I get frustrated my volume and pitch greatly change. Taking advice from the textbook would work great, “sensitivity to nonverbal cues is highly variable among people. You can improve your understanding of nonverbal communication, though, by being sensitive to context, audience, and feedback (Pearson, 2010).” Verbal communication is only 7% of human to human communication (History, 2009).
The Term Paper on Support Communication, Language and Literacy Skills
Task A 1.Explain each of the terms: •Speech •Language •Communication •Speech, language and communication needs Speech is a form of language that is spoken by using words. Speech refers to: Saying sounds accurately and in the right places in words The sounds people use to communicate words Speaking fluently, without hesitating, or prolonging or repeating words or sounds Speaking with expression ...
Working on non-verbal communication will help you to become more successful and respected.
Reference
History. (2009).
Secrets of body language [DVD]. Available from http://shop.history.com/secrets-of-body-language-dvd/detail.php?p=73929
Pearson , J. (2010).
Human communication. New York, NY: McGraw Hill.
