I. INTRODUCTION
There are many different ways in which “Quality” can be defined or approached. There is no simple answer because quality is relative. It depends not only on the subject matter, but also on perceptions of quality from different viewpoints. An Economist might approach quality in terms of value for money. An Engineer’s approach to quality might be one expressed in terms of technical accuracy and completeness. A journalist might say quality means accuracy of information and comprehensiveness.
But none of these perceptions are wholly right or wrong. What is needed is a balanced approach that accommodates as many requirements as possible, while accepting that no solution will be a perfect fit for all.
– Mr. Adebola Ogunpitan
Blogger*
ONLINE PHARMACY SYSTEM
Since about the year 2000, a growing number of Internet pharmacies have been established worldwide. Many of these pharmacies are similar to community pharmacies, and in fact, many of them are actually operated by brick-and-mortar community pharmacies that serve consumers online and those that walk in their door. The primary difference is the method by which the medications are requested and received. Some customers consider this to be more convenient and private method rather than traveling to a community drugstore where another customer might overhear about the drugs that they take. Internet pharmacies (also known as online pharmacies) are also recommended to some patients by their physicians if they are homebound.
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While most Internet pharmacies sell prescription drugs and require a valid prescription, some Internet pharmacies sell prescription drugs without requiring a prescription. Many customers order drugs from such pharmacies to avoid the “inconvenience” of visiting a doctor or to obtain medications which their doctors were unwilling to prescribe. However, this practice has been criticized as potentially dangerous, especially by those who feel that only doctors can reliably assess contraindications, risk/benefit ratios, and an individual’s overall suitability for use of a medication. There also have been reports of such pharmacies dispensing substandard products.
II. DIMENSIONS OF QUALITY
A. PERFORMANCE
Fast and convenient way to order prescriptive drugs and medicines 24/7 (day and night) online from your home or on-the-go. The online order system is ideal for routine orders. Online pharmacy system provides rich functionality for categories and product management. In order to make the management of the online product catalogs easy than ever, they added great features like for example bulk product categories insert functionality or multiple ways to manage and upload product images. With online pharmacy system you could define product and marketing categories, assign one product to more than one category, set marketing, prescription or handling fee in percentage for every product and many other features extremely suitable in the case of online pharmacies.
B. FEATURES
It is designed to give facilities fast, on-demand answers regarding resident or clinical information. The customers can also request for a new & refill medications, check status of requested orders, view resident drug profile, eliminate handwriting prescriptions, perform pricing inquiries, access drug clinical information. The site admin or the master admin can also modify the patients, doctors, pharmacies and drugs and medicines information. The customers can also purchase the drugs/medicines then pay using credit cards. Drugs and other medicines can be ordered from the website via cell phone, tablets, as well as your home computer.
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C. RELIABILITY
The pharmacy system is comprised of several experienced pharmacists whom have spent years working in the pharmaceutical industry. The consultants are dedicated to promoting the appropriate prescribing, dispensing, administration, monitoring and providing of medication in a cost-effective manner.
D. CONFORMANCE & CONSISTENCY
Chemists and pharmacist are committed to the best in pharmacy practice– accuracy, clinical effectiveness, cost containment, fast service and the best possible patient care. Beyond these basics, they make pharmacy work for our facilities on a person-to-person basis.
Its broad array of product offerings enables them to service the complete continuum of care. More than a supplier of medications, the pharmacy understands the extra measure of service and value required by caregivers. Drawing on their network of clinical and business professionals utilizing the latest technology, they give exacting attention to each prescription within a whole-patient context, to protect against harmful interactions and avoid duplicate medications.
Through professional pharmacy practice and personalized consulting, they give you peace of mind that only a leading pharmacy can offer. They are ready to exceed our expectations about the kind of partner our pharmacy provider should be.
E. DURABILITY
The company or the pharmacy has been servicing facilities for over 40 years on giving personal attention to each facility; that have gained the trust of the staff and residents within the agency by ensuring that prescriptions are filled on a timely manner, with attention to service and detail.
F. SERVICEABILITY
The online purchasing of drugs and medicines system is in permanent development and always strive to integrate the latest security algorithms and features in order to protect the confidential data and and guarantee the secure running of the system. With this system you have not only a well secured web based e-commerce system but you dispose also of some additional security tools and features like for example the algorithms for the credit card numbers validation.
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The current affiliate functionality in online pharmacy system allow the affiliate partners to register, generate links to the product items and put them on their sites and monitor their earnings reports and statistics.
It also includes great functionality for payment and orders management. With the integrated security system you could access securely information for the orders and see statistics and generate accountancy information in real time. It also provides functionality to monitor and reject/accept the user payments and to send email notifications accordingly to this.
G. AESTHETICS
Although the company does not have a great name or a brand’s identity to offer it secures us that all of the services are customized to meet the individual needs like; free same day delivery, 7 days a week, all year round. Diabetic supplies are always available importantly hard to find drugs. Compounding services are also available. Specialty drugs. All medications of HIV patients. Pre-printed Physician order sheets and Medication administration records. Customized billing and innovative pricing strategies to help with cost containment. Pharmacy reviews performed by knowledgeable and experienced consultant pharmacist. Customized packaging options such as: Medication Vials, Blister and Multi-dose Packaging.
H. PERCEPTION
Conventional stationary pharmacies usually have controlled distribution systems from the manufacturer. Home delivery of pharmaceuticals can be a desirable convenience but sometimes there can be problems.
The shipment of drugs through the mail and parcel post is sometimes a concern for temperature-sensitive pharmaceuticals. Uncontrolled shipping conditions can include high and low temperatures outside of the listed
storage conditions for a drug.
Shipment by express mail and couriers reduces transit time and often involves delivery to the door, rather than a mail box. The use of insulated shipping containers also helps control drug temperatures, reducing risks to drug safety and efficacy.
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III. REFERENCE/S:
http://en.wikipedia.org/wiki/Online_pharmacy
http://www.qualitygurus.com/courses/mod/forum/discuss.php?d=1259
http://www.netartmedia.net/pharmacysystem/
http://www.chrisranjana.com/ecommerce-shopping/online-pharmacy.html
https://rx.medfordchemist.com/pharmacysystem/(S(2q0qpd5535sroqrg2lesf255))/default.aspx
http://www.hog.org/pharmacy/page/how-to-use-the-online-order-system