A) A company hired you to be the new manager of a division that has not been doing well for several months. How can you improve employee performance? I would improve the employee performance by positive reinforcement. Lets just say that the company division is supposed to make phones. Once the phones got out into the market, there were a lot of complaints and recalls on them. I would talk to my employees and give them rewards if they put more time into the products that they make. After a month if I didnt hear any more complaints, then Id start giving out rewards to the employees; by maybe letting them leave an hour early, or buying pizza for the whole crew. Anything that would keep the customers satisfied, and makes me look good as a manager.
Positive reinforcement seems to be the smartest way to proceed with this problem. Because once the customers and employees are happy, then my job is done. The goal is to do the least amount of work to please everyone. (Psychologists arent the only ones that are lazy bastards!) But by any chance if the employees were still putting out bad phones, and if we were still hearing complaints, then Id put punishment into order. Id punish them by firing a few of the workers, to show everyone else, that Im not playing around, and that I want good phones to come out of them. C) Upon reaching the finals of a tennis tournament, you discover that your opponent is someone that has beaten you every one of the six times youve been matched before. What can you do to alter the outcome this time around? Personally Id find some discriminating information about my opponent and bribe them with it, but unfortunately that isnt an option here.
The Essay on Ethical dilemmas and behavior simulations help employees to make more ethical decisions
Ethical dilemmas and behavior simulations help employees to make more ethical decisions. The first step in achieving this goal is to set up a code of ethics for your organization and give each employee a copy. The code of ethics should review what is expected of each employee and provide examples and what to do in each situation. “A formal code of ethics can help you and your employees make ...
Ive come up with a few conclusions here. The first thing is, you dont do anything. All you do is go out there and play your heart out. It doesnt really matter if my opponent has beaten me six times. Because I remember this story that you were telling us about this guy who wanted to get the sperm of this genius who received many awards, and the genius told him to get his fathers sperm; because his children were bums. So hearing that you kind of wonder, does statistics really mean much? I would have a just as good of a chance of beating my opponent than he/she would have of beating me. My other conclusion is memory. Capacity and storage.
I would study my opponent and how I played this person in my earlier defeats. Then I would memorize how this person had beaten me on certain plays. Then I would study them, so I wouldnt make the same mistakes in my next game. I would fit 5 to 9 pieces of information into my brain (capacity), and remember them when Im facing my opponent. And I would store information in my brain. For example, if I noticed that every time my opponent got an ace on me from serving, he/she would rub his/her eyebrow, and then serve it to the far right of me.
I would store eyebrow-right in my brain, so that way every time I see he/she rubbing his/her eyebrow, Id lean towards the right a little. D) You are a salesperson getting ready to exhibit your products or services at a large trade show where you will be in a booth surrounded by many other booths staffed by other salespeople displaying products or services very similar to yours. What can you do to make sure your products or services will be noticed and remembered by the people passing by? I would make sure that my products or services would be noticed and remembered by people by subliminal messaging. Like the theatre scene where someone would put a picture of a hot dog in the middle. I would somehow engrave the name of my booth into the customers heads. By maybe putting up one of those magic eye posters, where if you stare into the dots for a minute, youll see the name of my booth pop up, or youll see my products and services pop up.
The Essay on Product and Service
A product is anything that meets the requirements of a particular market, this term involves a lot of dimensions because it is essential to recognize what contributes to the “total product offer”1 in order to be successful in the market or simple to keep our customers satisfy. A service is an intangible economic activity, not stored and does not result in ownership; Services nowadays are becoming ...
This way people will run up to my booth and check out my products, and they will remember my products because of the subliminal message. Or another way to get customers to come to my booth would be positive reinforcement. I could easily hand out lollypops, or slices of pizza, or cans of pop to everybody that checks out my booth. This way I would have a lot of people by my area, I can guarantee that they wouldnt forget my products of services.
