Diversity and Decision Dilemma: A Role Play Procedure. Form group of 4 to 6. Read the situation described below then decide who will role play Jeff and who Neisha as the two meet to discuss her request. Situation. Jeff Anderson faces a dilemma. Neisha Rahman has just asked him to recommend her for the summer substitute program for upper management secretaries. Being accepted in that program would give Neisha both experience and visibility that could help her gain a promotion to an executive secretary position.
Jeff is 42 and the compensation manager for Bunker National Bank, which employs 9000 people. He values employee development and is a strong advocate of affirmative action and equal employment opportunity. Neisha is 26 and has worked for five years at Bunker National. She started as a file clerk, was promoted in six months to the word processing department, and two years later was promoted to secretary. Jeff rates her performance as outstanding. She is highly skilled, works hard, and can be trusted to produce top-quality work.
Proud of her African-American heritage, Neisha enjoys wearing colorful African-style prints, head wraps, and jewelry to work. Jeff knows the senior bank executives, who are all men, and are ultraconservative. They wear dark suits, white shirts, and club ties and care about presenting the right image to clients and employees. Their executive secretaries all wear tailored dresses and suits. Jeff wonders if Neisha would be accepted on the executive floors. He has no doubt about her ability and potential but wonders if her expression of ethnic identification might lead to rejection.
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This may tarnish his image too. If all others must conform, why not Neisha? Jeff knows the clash between corporate and ethnic culture could lead to trouble. He wonders what he should say to Neisha. Role Play. Develop a play let to reflect the appropriate personalities/ characteristics of characters and enact the conversation Jeff has with Neisha (within your group).
You may involve other characters too, to bring out the / highlight the following requriments. The questions may provide ideas for the meeting.
Use your creativity to make the playlet interesting with appropriate communication technique, dress and flair. 1. Should Jeff recommend Neisha for the summer substitute program? Why or why not? 2. What should Jeff tell Neisha in communicating his opinion? 3. What happens if Neisha is recommended abruptly? 4. .Is this a corporate cultural issue? The playlet must reflect the dilemma of Jeff, stubbornness of Neisha to attend the summer program and the effects of the Neisha’s promotion.
