Atchison (2003) wrote about this process in his book Followership. He describes followership as complementary to leadership and recommends that it be recognized as a necessary component for an effective leader. A self-absorbed administrator will not make a good leader. A true leader will recognize the importance of getting respect, not simply compliance, from the people who follow. It is one thing to have people do what you say, but to have someone want to do it is another thing. The leader who understands this is on the way to greatness and will create a much more meaningful work environment.
After said that, Mindy Alternot landed her first job as the administrator position at Seaside Convalescent Care Center, not knowing the massive amount of problem that facility has stored for her. As the new administrator Mindy was encourage to make major changes to help to turn around the poor reputation the facility had over the years. However, the facilities last survey was horrible, the inspectors found a number of deficiencies around the center that could cause “potential for more than minimal harm.
” Not only this hurt the facility reputation but also the center was fined $3,000 a day for non-compliance and hefty fine. One of the major challenges Mindy had to deal with was nursing aides, because they were not motivated to work their best of their abilities. Because “meeting the needs and achieving the goals of both the employer and the employee is often difficult for managers in all types of organizations. ” (Buchbinder & Shanks, 2012) Additional, the nurse’s aides would leave during the summer to find well paid job, giving the center turnover rate of well over 100%.
The Essay on How will your personal faith and beliefs contribute to Liberty’s mission to develop Christ- centered leaders?
My personal faith and beliefs will contribute to Liberty’s mission to develop Christ- centered leaders in a number of ways. I am very passionate about worship and discipleship. I see my purpose in life as a chance to change lives through worship and discipleship, and to obey the calling that God has on my life. I believe it is my duty as a child of God to be the hands and feet of Christ no matter ...
Mindy did attempt to connect with the nurses and try to inspire them, but she became frustrated and gave up on the task. She hand over the position to a veteran nurse with much more experience, releasing herself from the responsible, which gave herself more time to deal with the logistics part of the center. Before handing over the position to another nurse, Mindy tried to improve their training and by making their job more meaningful.
She tried to get the nurses and the nurse aides active in patient care, by encourage to have an opinion the matter, and also wanted to work with the licensed nurses to make the aids part of theteam, something that the nurses did not take too kindly of. Furthermore, she made an effort to build good relationships with the nurse. Mindy wanted to lead by being visible, available, engaged, and in tune with what was going on in the interactive caregiving environment. After two months of “beating her brains out” struggling to build a relationship with her stuff, Mindy finally decided give the Director of Nursing Services to Ann.
Mindy had enough of the lack of commitment and frustrated by the aides. Because of the stress and exhausted and feeling defeated Mindy started to ignore and avoid the nursing stuff. In her third month she delegated the task of oversight the nursing staff to Ann. Ann had a background of manager experience, which helped her to get the nursing staff to where they needed to be. Ann’s goal was to build a strong nursing staff. When nurses were not fulfilling their duties, Ann motive was to punish the staff, and use and abuse the employees while she had them.
This type of approached lead to a lot of overtime and double shift. Research has shown that one of the main reason found for nurses and aids leaving their jobs in nursing homes was the issue of understaffing. Due to the nursing shortage at the facility nurse were over worked, which led them to quite when the lucrative tourist season came along. Employees who are motivated feel invested in the organization, are happier, work harder, and more productive and typically say longer with an organization.
The Term Paper on Do You Think Companies Should Allow Their Employees to Use Work Computers for Their Own Purposes?
There are countless problems at the workplace. One of the main issues which people always pay attention to is employees using company's computers or equipment for their personal use. In my own opinion, employers should not allow their employees to do like this way. Let me state some reasons for my own ideas. Nowadays, employees trend to use company's computers or equipments for their personal use ...
Another major issue Seaside Convalescent care center staff having was lacking on communication. Already into her third month working at the facility, Mindy lack of communication already has put disinterested between the staff, only to perpetuate the problem over time. One of the distinguishing characteristics of healthcare organization is that the professional staff needs to work closely and collaboratively to meet patient needs. (Buchbinder & Shanks, 2012) From the looks of Mindy team is falling apart because she doesn’t know how to work as a team, or keep a team together.
In the healthcare industry a lack of motivation/ communication can lead to injury and even death, something that the care center cannot have at this point discipline action is needed for nurses or nurse’s aides who do not work to the best of their ability. Employee should know that, until they find another position, they attitude, motivation and communication should not change. The only people will be harmed is the patient. Nurses and nurse’s aide should remember that patient safety and comfort comes first. I don’t believe Ann should set up strict guidelines, because we need the nurses to be motivation.
Until they are motivation, being strict will make them lose interested. If nurse are not following the guidelines, discipline action should be taken place. When an employee decides to quit, Mindy should give a survey, by answering why question? Some ways the facility can improve is finding the cause of why employees quit their jobs. In the study, Ann had the idea of double shifting employees causing overtime. This does not fit in with the employee’s needs. Employee’s cannot be working overtime on a regular basis, is one of the biggest reasons for employees quit their job.
The Review on Employee Engagement Sheme
Chapter 1.INTRODUCTION 1.1 Concept of employee engagement 1.1.1 Defining Engagement One of the challenges of defining engagement is the lack of a universal definition of employee engagement, as a research focus on employees’ work engagement is relatively new. More often than not, definitions of engagement include cognitive, emotional, and behavioral components. The cognitive aspect of engagement ...
Ann’s mentality of “use them while you got them” does not come off as valuing employees. One way to solve this problem is hire more nurse, which will cover more shift, and will decrease the overtime. It might not be in the budget, but employees cannot be over worked. Another alternative is letting the nurses know that the nurses’ aides need to be a part of the healthcare delivery system taking place at the Seaside Convalescent Care Center. Mindy responsibility is to make it clear to these nurses that they are still a highly valued employee who are part of the healthcare team.
Mindy number one priorities is getting the entire staff to work on the same page and begin to run a successful care center. Efficient team function can only occur when each carefully selected team member knows the goal(s) of the team. It take less usually for one person to decide on a potential strategy than a group of people. However without having a team advocates in each of area affected by the decision, implementing a unilateral decision can become a healthcare manager’s worse nightmare. (Buchbinder & Shanks, 2012) Recommendations.
First and foremost, Mindy needs to change her hiring process. By providing a job description when posting position. When provided with clear description of the position, the right type of applicants will apply for the position. This will lead on find employees with good organizational fit, someone who is positive, which will create a successful environment. The second thing, Mindy needs to do performance evaluation every quart. A key outcome of the performance evaluation is the setting of performance improvement goals, actions to achieve the improvements, and
priorities for action. {(Kirkpatrick, 2006).
(Buchbinder & Shanks, 2012)} . Next thing, Mindy needs to hire more employees so that her nurses do not get over worked and quit. This may require hiring some average nurses or new graduate, but I believe that this will keep the decent nurses from leaving because they are being over working. Keeping the experience nurses around can help Mindy build a solid foundation on which to build her organization. Finally, discipline action should be taken place at the care center if needed.
The Term Paper on Lead and Manage a Team
2.1 Effective teamwork is essential to the success of any business. As “no man is an island,” the positive effects of productive teamwork can energise an entire organisation, just as the negative effects of a lack of teamwork can cripple an organisation. An essential ingredient to effective teamwork is attracting and keeping the right team members. No matter how hard a group of people try to work ...
Employee should know the rules, and if they believe that they could get away with anything, their action won’t change. They need to know discipline will take place if the manager or leader believe. Ann main position is leading the unmotivated staff working at a high level, if Ann is not there to discipline them they will continue to give tiniest effort, and the care center’s reputation will continue to slip and they will continue to lose money. However, I do believe Ann and Mindy should stay at the position they are at right now.
Because Ann will do what she does best is manage the nurse, and Mindy will do what she does best is run the operation of the facility. But also, Mindy cannot leave all the obligation to Ann, because Mindy was hired to be the administrator, and she needs to take the accountability of her employees. Even though if she from an overall management standpoint. If Mindy does keep the way the facility is, the employee will lose the respect in her, and even maybe the facility will close down.
