1. Describe how the challenges in the Simple Getaways RFP affect key stakeholders. The current technological solution employed by Simple Getaways impacts three key groups of stakeholders. Human resources personnel, travel agents, and management are all negatively impacted by the current design. All stakeholder groups are affected by the version control challenges caused using multiple regionally based file servers and the lack of an integrated file management system. Multiple versions of files affect the processing of human resources paperwork and cause confusion amongst travel agents and customers. This could potentially result in poor decisions based on wrong or outdated information by management personnel. Another challenge is a lack of accurate and timely collaboration and information flow between offices.
Each regional site has its own file system which is not accessible to the other offices. In order to exchange information it must be emailed between offices, modified and then redistributed. This results in multiple versions of documents and an inefficient flow and exchange of information. Once again this is caused by the lack of a centralized and integrated knowledge management system. Human resource personnel are burdened with paper based workflow to perform administrative functions such as processing sick leave and vacation requests. These forms are locally stored in the regional offices and either faxed or mailed between offices. This requires a longer processing time and could also result in lost paperwork which would require duplicate effort in addition to requiring storage space for filing cabinets. 2.Discuss the difference between the actual performance and the desired performance of Simple Getaways.
The Business plan on Information Management 2
Executive Summary The report aims to address the issue of information management within Lanway. Information, may feel is the most important resource any firm has, yet many firms have no appreciation of the cost, value or importance of the information they hold. By first outlining the steps and findings of an information audit carried out within the firm, conclusions are then drawn as to what ...
The actual performance of Simple Getaways is slow, cumbersome and inefficient. It is relies on paper-based administrative processing and manual information exchange via email for collaboration and information sharing. Management personnel often base their decisions upon an incorrect understanding of the current business situation. This is the result of the slow and disjointed flow of information between regional offices. The desired performance of Simple Getaways would be a modern integrated and collaborative environment with stringent version controls which enables seamless and rapid information flow between offices and management. The Human Resources department would be paperless and include automated workflows for all administrative functions. The end result would allow managers to make decisions based on accurate and timely information and travel agents and human resources personnel would be more efficient and could focus on their actual duties instead of trying to correct or amend inaccurate documents.
3.Recommend a technological solution to the challenge in the Simple Getaways RFP. a.Justify how the recommended solution will address the challenges in the Simple Getaways RFP. I recommend a better knowledge management solution like a Microsoft SharePoint portal. The SharePoint portal would eliminate the challenges with version control and information sharing by collating and storing all of the company’s documents in a centralized database which is access through a web based frontend. This would allow all 12 offices to store all of their information at one central location and access it from their various locations. SharePoint can also be used to create forms and automated work flows. The HR department can recreate digital copies of their sick leave, vacation and other administrative forms on the portal site and then automate the processing of these forms by creating a work flow process. All of the sites are currently using Microsoft products which would make the integration fairly seamless. Another potential benefit of this option is a cost savings by potentially eliminating the need for IT personnel at each site to manage the exchange and file share servers and centralizing some of the staff at the primary data center once it is established.
The Business plan on The Nature Of Organisations And Thier Information Requirements
Business has its origins in primitive societies – food gathering, hunting and eventually agriculture were essential to sustain even a basic form of life and were more effective when people formed themselves into organised groups or communities. The making of tools, implements and clothing gave rise to today’s manufacturing industry. In this environment, organisations have developed ...
