ONLINE SBI
REGISTRATION FORM
To
The Branch Manager
State Bank of India
Jatindra Mohan Avenue
I wish to register as a user of ‘OnlineSBI’, SBI’s Internet Banking Service.
Name of Customer (25 Characters)
S | W | A | T | I | | J | A | I | S | W | A | L | | | | | | | | | | | | |
+91 | 9 | 8 | 8 | 3 | 3 | 0 | 8 | 2 | 8 | 8 |
Mobile Number:
E-Mail: [email protected]
Date of Birth: DD MM YY
31 | 03 | 86 |
| | |
My Account Numbers | Single/ Joint* Accounts | (Branch Use) Transaction Rights (Y/N) | (Branch Use) ** Limited Transaction Rights (Y/N) |
3 | 0 | 1 | 8 | 1 | 0 | 7 | 3 | 6 | 5 | 8 | | | Joint Accounts | Y | Y |
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* Rights on the OnLineSBI Service will be same as that in your account at the branch.
** Transaction rights to transfer funds within own CIF, e-TDR/e-STDR and new a/c opening request through branch intervention
I have read the provisions contained in the “Terms of Service (Terms & Conditions) document” of “OnlineSBI” and accept them. I agree that the transactions executed over OnlineSBI under my Username and Password will be binding on me.
The Research paper on Flower Of Service
Generally, financial services refer to services provided by the finance industry either public or private finance industry. Financial services defined as services that related to facilities such as saving accounts, checking accounts, leasing, loans and money transfer provided by banks, credit unions and finance companies.1 Flower of service is a visual framework for understanding the supplementary ...
Customer’s Signature Date:
Swati Jaiswal 18.10.2012
Terms of Service (Terms & Conditions): OnlineSBI
General Information:
1. You should register for ‘OnlineSBI’ with the branch where you maintain the account.
2. If you maintain accounts at more than one branch, you need to register at each branch separately.
3. Normally OnlineSBI services will be open to the customer only after he/she acknowledges the receipt of password.
4. We invite you to visit your account on the site frequently for transacting business or viewing account balances. If you believe that any information relating to your account has a discrepancy, please bring it to the notice of the branch by e-mail or letter.
5. In a joint account, all account holders are entitled to register, as users of ‘OnlineSBI’, but transactions would be permitted based on the account operation rights recorded at the branch. (To begin with the services will be extended only to single or Joint “E or S” accounts only).
6. All accounts at the branch whether or not listed in the registration form, will be available on the ‘OnlineSBI’. However the applicant has the option to selectively view the accounts on the ‘OnlineSBI’.
Security:
1. The Branch where the customer maintains his/her account will assign:
a) User-id &
b) Password
2. The User-id and Password given by the branch must be replaced by UserName and Password of customer’s choice at the time of first log-on. This is mandatory.
3. Bank will make reasonable use of available technology to ensure security and to prevent unauthorised access to any of these services. The ‘OnlineSBI service is VERISIGN certified which guarantees, that it is a secure site. It means that
* You are dealing with SBI at that moment.
* The two-way communication is secured with 128-bit SSL encryption technology, which ensures the confidentiality of the data during transmission.
The Research paper on Customer Satisfaction in 1004 Bbva’s Branch
Introduction All of the service businesses are willing to improve their service quality in order to satisfy its customers. This is particularly important, nowadays, in the bank industry. Satisfaction is a very important concern for both customers and organisations, including Banks. It is, though a subjective concept, that has been defined in many different ways. Bitner and Hubbert (1994) defined ...
4. You are welcome to access ‘OnlineSBI’ from anywhere anytime. However, as a matter of precaution, customers may avoid using PCs with public access.
5. There is no way to retrieve a password from the system. Therefore if a customer forgets his/her password, he/she must approach the branch for re-registration.
Bank’s terms:
1. All requests received from customers are logged for backend fulfilment and are effective from the time they are recorded at the branch.
2. Rules and regulations applicable to normal banking transactions in India will be applicable mutatis mutandis for the transactions executed through this site.
3. The OnlineSBI service cannot be claimed as a right. The bank may also convert this into a discretionary service anytime.
4. Dispute between the customer and the Bank in this service is subject to the jurisdiction of the courts in the Republic of India and governed by the laws prevailing in India.
5. The Bank reserves the right to modify the services offered or the Terms of Service (Terms & Conditions) of ‘OnlineSBI’. The changes will be notified to the customers through a notification on the Site.
Customer’s obligations:
1. The customer has an obligation to maintain secrecy in regard to Username & Password registered with the Bank. The bank presupposes that login using valid Username and Password is a valid session initiated by none other than the customer.
2. Transaction executed through a valid session will be construed by SBI to have emanated from the registered customer and will be binding on him/her.
3. The customer will not attempt or permit others to attempt accessing the ‘OnlineSBI’ through any unlawful means.
Do’s & Don’ts:
1. The customer should keep his/her User ID and password strictly confidential and should not divulge the same to any other person. Any loss sustained by the customer due to non-compliance of this condition will be at his/her own risk and responsibility and the Bank will not be liable for the same in any manner.
The Review on Online Banking Banks Services Bank
Management 4322 Professor Chao, Chiang Jin Chung Tina Fogg Marie De simone Richard Lee Claudia Rubino Francesca Vicar i Online Banking (Citibank) INTRODUCTION The use of computers and Internet in today's society makes life much more convenient for everyone. This case proves the point that online banking as services are becoming more trusted with the increase in popularity. Also, consumers are ...
2. The customer is free to choose a password of his/her own for OnlineSBI services. As a precaution a password that is generic in nature, guessable or inferable personal data such as name, address, telephone member, driving license, date of birth etc. is best avoided. Similarly it is a good practice to commit the password to memory rather than writing it down somewhere.
3. It may not be safe to leave the computer unattended during a valid session. This might give access to your account information to others.
