Strategic global management The Milinder Recycling Company has experienced significant growth over the past two years. Due to this growth, the company is currently encountering problems in some areas. I will try to propose the solution to one of them. Because of the growth of the company people who have worked there for short periods of time have been promoted to management positions. Several of these new managers lack sufficient management experience. This has led to poor leadership and weak communication between employees and managers. The first problem which company faced up with is inappropriate communication inside the company, which is also called manager-employee communication.
The system of governance in all organizations is built by the principle of pyramid: high link is president, vice-presidents; middle link is managers of different departments and so on. Information moves top down. If organization wants to achieve an efficient management, it should guarantee the communication in different directions. In this case the information exchange will be stronger. More effective and will take less time and efforts. In order to provide good communication between managers and employers as well as between employers from different departments, organization has to hold town meetings in which all employees of one department, or all departments, meet with one top executive, or the organization’s president, to exchange information and views (1).
The Essay on Formal and Informal Communication in an Organization
... manager through credible behaviour and communication. Horizontal communication is the flow of information that occurs both within and between departments. Effective organizations encourage horizontal communication ... intended messages sent by top-level management is intact by the time it ... conduct work, and company publications. Information sent downward may include new company goals, job instructions, ...
Good idea is to organize special meetings, where employees will have an opportunity to hear some new information from managers and propose ideas and views to the solving of concrete tasks. On the other hand, on these meetings managers could hear point of view of subordinates, understand some problems of their department and the way of solving them.
Organization can also make some informational bulletins. These periodical bulletins allow each employee gets information from all departments of organization. The best solution is to hire PR expert who analyses and points out the defects of communicative process inside the organization. He can foresee and solve in time the problems which are connected with: Lack of information which leads to appearance of inauthentic information and spread of rumors within the organization. Errors in transmission of information when somebody interprets information in mistaken way. Overcapacity of information channels when there is a lot of information which employees physically cant get to know.
Secondly, speaking about poor leadership in the company the best solution will be to provide the education of some managers at courses of leadership or some special seminars. If they are potential leaders, they will get necessary knowledge and skills. So they will be able to make a strong competition between managers. But here is the other problem. This will work provided they are potential leaders. But I think it must be so because when a staff is formed or somebody is hired, company take into account future promotion of it employees. This means that applicants must have some qualities of leadership or be a potential leader. And then, when necessity occurs, they will be able to get appropriate skills participating special courses. In this context it must be said about leadership qualities.
First of all they are: leadership in the past, for example at school or scout camp; a desire to take responsibility; a constructive feeling of discontent; mental toughness; a quality that makes others listen to a potential leader; a quality to find a better way of solving a problem; practical ideas; good reputation and respect in a company and, of course, strong character. Without above-named qualities person cant be leader and manage a department. Conversely who has these abilities can after some training be good manager and leader.
The Term Paper on Tichy 1997 Leaders People Employees
... they use to accomplish their goals. Fundamental Leadership Qualities Before business leaders can successfully communicate and direct others, they ... 43). Managers are not necessarily leaders. A manager supervises, inspects, and demands (Rosen, 1996). A manager can treats his employees as ... selective use of information and the conscious structuring of events" (1999, p. 41). Leaders are aware that ...
Bibliography:
www.communicationideas.com/manager-employee-commun ication.html..