It is a new way of working that naturally drives business alignment and agility, reduces cycle times, engages employees and improves relationships with customers and partners. It originally launched as an enterprise micro blogging service but now has applications on several different operating systems and devices. The strong set of features makes Yammer a good choice for small and mid-sized businesses. Yammer’s Business Benefits: Benefits for Executives – Ability to share a vision with the entire organization. Align employees behind a common mission.
Set trends, drive company culture, and be a better leader. Benefits for Sales – Can bring sales reps together to compare tactics and share competitive insights. Access the entire organization in seconds to give sales reps what they need, when they need it. Benefits for Human Resources – Gives employees a voice, facilitate sharing, and cultivate a collaborative culture. Benefits for Customer Service – Helps reps solve customer issues with 24/7 access to a company network of information and resources on Yammer.
The main difference between Facebook and Yammer is that Yammer’s mission is to become an internal social network rather than an external one. The user interface of Yammer is similar to Facebook, but customized for a business purpose. There are alerts, notifications, and private messages. There’s a feed of the groups you’re in and the people and topics you’re following. You can post documents to the feed-files, images, videos, polls, events, ideas, links, and questions. There are no ads on Yammer, which creates more real estate for sidebar modules.
The Term Paper on The Relationship Between Business Ethics and Customer Relations
The relationship between business ethics and customer relations lies in the manner in which the management of various businesses apply the principles of ethics in their interaction with customers. As such, business ethics and customer relations may apply to the way in which a business conveys its products and services to customers and the manner in which it handles customer complaints. It also ...
