The Telephone The telephone itself is a rather simple appliance. A microphone, called the transmitter, and an earphone, called the receiver, are contained in the handset. The microphone converts speech into its direct electrical analog, which is transmitted as an electrical signal; the earphone converts received electrical signals back to sound. The switch hook determines whether current flows to the telephone, thereby signaling the central office that the telephone is in use. The ringer responds to a signal sent by the central office that causes the telephone to ring. As simple a device as the telephone, had a mighty big impact on society during the 30’s.
This was due to the fact that, it was during the 30’s when telephone service became economically feasible and also reliable. Men and women alike were captivated by the intrigue and fascination of talking to relatives and friends, miles and miles away. Not only did the telephone pamper to individual woes, but it provided a very useful industrial service. It allows commercial companies to expand their horizons infinitely easier than ever before. It became possible to set up meetings and discuss business matters with partners thousands of miles away. Companies that telephone had a enormous advantage over the rest.
And in a time as economically troubled as the 30’s depression, everyone was looking for a competitive edge. The telephone wasn’t invented in the thirties, nor was the first transatlantic line built then, but the thirties represents a time in history when the world was changing incredible fast and much of that change was made possible by the the telephone. Without the telephone, progress would have been much slower and people might not have been so receptive to change. We owe a great deal to Alexander Graham Bell, the inventor of the telephone, for his invention has served mankind well and will continue to offer society a valuable service for years to come..
The Term Paper on Classification of Services
Problem: narrow exposure of managers to the variety of service industries; managers perceive their service as unique; management personnel is usually inbred; as a result, marketing thought in the field of services is underdeveloped. E. g. , hoteliers often spend their whole life in the industry or even one company, most airline managers have grown up in the commercial aviation industry, bankers ...
