Home Depot stores offer a broad assortment of merchandise and services, and serve three primary customer groups: do-it-yourself customers, do-it-for-me customers and professional customers. A typical Home Depot store stocks approximately 40,000 to 50,000 product items, including variations in color and size. Major product groups include building materials, lumber and millwork; plumbing, electrical and kitchen; hardware and seasonal, and paint, flooring and wall coverings. To complement the national brand name products it offers, the Company has formed strategic alliances with vendor partners to market products under brand names that are only offered through The Home Depot. As of fiscal year-end 2001, the Company offered products under more than 30 proprietary and other exclusive brands, including Thomasville kitchen and bathroom cabinets; RIDGID power tools; Behr Premium Plus paint; Mill’s Pride cabinets; GE SmartWater water heaters, and Vigoro fertilizer.
Founded in 1978, in Atlanta, Georgia, The Home Depot is the world’s largest home improvement retailer currently operating 1,459 stores, including 1,312 Home Depot stores, 50 EXPO Design Centers, one Floor Store and three HD Landscape Supply stores in the United States, 84 Home Depot stores in seven Canadian provinces, seven Home Depot stores in Puerto Rico and ten in Mexico. The company reported net sales for fiscal 2001 of $53.6 billion and employs approximately 280,000 people. The Home Depot is credited as being the innovator in the home improvement retail industry by combining the economies of scale inherent in a warehouse format with a level of customer service unprecedented among warehouse-style retailers. Home Depot stores cater to do-it-yourselfers, as well as home improvement, construction and building maintenance professionals. Each Home Depot store stocks approximately 40,000 to 50,000 different kinds of building materials, home improvement supplies and lawn and garden products. New Home Depot stores in the U.S. and Canada range from 114,000 square feet with an additional 20,000 square foot garden center. The stores have a design center staffed by professional designers who offer free in-store consultation for home improvement projects ranging from lighting to computer-assisted design for kitchens and bathrooms.
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Home Depot offers installation services of select products ranging from single-items such as carpet to more extensive projects such as kitchen cabinets. The company is also testing the At-Home Services program which will offer complete installation of roofing, siding, and window products in limited markets. The Home Depot operates 50 EXPO Design Centers in Alpharetta, Ga.; Anaheim, Calif.; Atlanta, Ga. (2 stores); Aurora, Ill.; Bakersfield, Calif.; Bethesda, Md.; Boynton Beach, Fla.; Braintree, Mass.; Bridgewater, N.J.; Burlington, Mass.; Concord, Calif.; Dallas, Texas; Davie, Fla.; Downers Grove, Ill.; Dublin, Calif.; E. Bria, Calif.; E. Palo Alto, Calif.; Encintas, Calif.; Fairfax, Va.; Houston, Texas (2 stores); Huntington Beach, Calif.; Laguna Niguel, Calif; Lenexa, Kan.; Manchester, Mo.; Miami, Fla.; Monrovia, Calif.; Nanuet, N.Y.; Naples, Fla.; Nashville, Tenn.; New Rochelle, N.Y.; N. Richland Hills, Texas; Oakland, Calif.; Park Meadows, Colo.; Paramus, N.J.; Plano, Texas; Queens N.Y.; Redondo Beach, Calif.; San Diego, Calif.; San Jose, Calif.; Schaumburg, Ill; Smithtown, N.Y.; Southwest Orlando, Fla.; Troy, Mich.; Union, N.J; Utica, Mich.; Vernon Hills, Ill.; West Bloomfield, Mich.; Westbury, N.Y.; and Westwood, Calif.
... we are always looking for ways to improve our company. The Home Depot also strives to take care of its investors by trying ... kind of experience a customer will maintain after leaving the store. Home Depot sends each associate through a one week orientation to make ... We have tried to differentiate our subsidiaries from Home Depot by making them specialty stores. However, we are beginning to see signs ...
The EXPO Design Center enables customers to obtain expert advice and top quality products for projects as simple as matching paint swatches to total turnkey kitchen and bath renovations within its unique custom showrooms. The company offers facilities maintenance and repair products, and wallpaper and custom window treatments via direct mail through subsidiaries Maintenance Warehouse® and National Blinds and Wallpaper, Inc. The Home Depot presently operates in 49 states in the United States and the District of Columbia. The company also operates in seven Canadian provinces: Alberta, British Columbia, Manitoba, Nova Scotia, Ontario, Quebec and Saskatchewan. In 1998, Home Depot opened stores in Puerto Rico. The company operates ten stores in Mexico including locations in Mexicali, Monterrey, Jaurez, Tijuana and Mexico City. The company’s progressive corporate culture includes a philanthropic budget of more than $25 million for 2001, which is directed back to the communities Home Depot serves and the interests of its associates through a Matching Gift Program. The major focuses are affordable housing, at-risk youth, the environment and disaster recovery. Team Depot, an organized volunteer force, was developed in 1992 to promote volunteer activities within the local communities the stores serve. BusinessWeek cited Home Depot as having one of the “ten best boards in the U.S.” in its October 7, 2002 issue. Additionally, Home Depot ranked first in “quality of earnings” in an August 2002 Merrill Lynch study of large, publicly traded companies. In February 2002 Home Depot was ranked 6th in Fortune magazine’s Top Ten Most Admired Companies and for eight consecutive years, the company has been ranked by Fortune as America’s Most Admired Specialty Retailer. The company’s stock is publicly traded (NYSE:HD) and is included in the Standard & Poor’s 500 Index and the Dow Jones 30 Industrial Index.
The Home Depot is the world’s largest retailer of ancient forest products. Across North America, the Home Depot is stocking it’s shelves with timber from Canada’s last remaining ancient temperate rainforests