Manage Own Performance in a Business Environment – 201
1.10 Explain the purpose and benefits of recognising and learning from mistakes
The purpose of recognising and learning from mistakes is so you will get it right next time, you will not have to ask people to explain how to do the particular task.
The benefits of recognising and learning from mistakes is so colleagues know you can do that specific task and they can trust you go get it right and not have to wait for you to correct it. You will gain confidence knowing you have learnt something new.
» Example – Last year during the school holidays we had a lot of
educational visits and journeys (EVJ’s) come through and we were short staffed, a colleague showed me how to process them so I was able to help out. At first I did not pick it up but after recognising and learning from my mistakes I was then able to help out.
2.1 Explain the purpose and benefits of agreeing and setting high
standards for own work
The purpose of agreeing and setting high standards for own work is so that it is consistent throughout, that is why you use templates or look at standards.
The Essay on Learning From My Mistakes
As a young girl, I grew up in a loving family; a Christian family and my parents ensured that we all grew up in a God fearing way, making sure that we learned how to pray and read the bible every day. They ensured that we had good education and that we grew up in a stable and happy home where we lacked nothing basic…but my spirit of adventure and freedom wanted more, I felt like a prisoner staying ...
The benefit of agreeing and setting high standards is because you know you have done that piece of work correct up to standard and to the best of your ability. Colleagues can then rely on you to produce any work knowing it will be of a high standard. It will also give you confidence knowing you have learnt something new
» Example – I had to type up minutes of our team meeting but I had not done them before so a colleague showed me where the template for them was saved on the computer and showed me previous ones she had written up so I knew had they are meant to look like so mine could be of a high standard
2.2 Describe ways of setting high standards for work
Ways of setting high standards for work is by comparing your work to others, or asking if it is correct. Ways of checking by yourself is by using spell checker so both your spelling and grammar is right, using print preview to check how your work would appear once printed. You do all these checks so it is at a high standard.
2.3 Explain the purpose and benefits of taking on new challenges if
they arise
The purpose of taking on new challenges if they arise is so you can learn a new task or how it is done as well as learning more about the organisation you work in. People can rely on you more knowing you can now do that task and are willing to learn.
The benefits of taking on new challenges if they arise is also for career progression, it is something you can tell employers about, also it is an opportunity to better yourself with more knowledge.
» Example – When I first starting working at the Youth Service I only typed up notes or did the shredding as I had never worked in an office before, now I do a variety of jobs such as working on data bases, answering most of the telephone calls, reception work, organising mail outs, booking meeting rooms etc.
2.4 Explain the purpose and benefits of adapting to change
The purpose of adapting to change is so you can take on new tasks, learn how a different side of the business works.
The Essay on Improvement In A Country's Terms Of Trade Always Works To Its Benefits
The terms of trade measures the value of a unit of exports in terms of the number of imports it can buy, or the purchasing power of our exports. T.O.T= Export Price Index/Import Price index x 1000(base year) An increase in trade of terms is considered favourable A decrease in trade of terms is considered unfavourable A favourable or an increase in the terms of trade may occur because: -the average ...
The benefits of adapting to change is you can gain confidence, you will learn to appreciate that sometimes change is good and refreshing.
» Example – an ex-colleague who used to cover the reception and answer the telephone calls left so I had take over her duty and adapt to the change. – moved this bit from the main body to be the example
2.5 Explain the purpose and benefits of treating others with honesty,
respect and consideration
The purpose of treating others with honesty, respect and consideration is that they can trust and rely on you, knowing that you have a considerate personality. When working with a wide variety of colleagues from different backgrounds and cultures you have to be respectful of their needs as you would expect them to treat you, otherwise this could result in office clashes, an awful atmosphere to work in and if it gets particularly bad colleagues deciding to leave.
NO EXAMPLE NEEDED
2.6 Explain why own behaviour in the workplace is important
Own behaviour in a work place is important because it gives out a professional image. We have a lot of visitors come through our door so acting mature is vital. You want them to put their trust in you and know you will go that extra mile to give good customer service. Your own behaviour reflects that of the workplace and is sometimes the first impression a visitor has of the business.
2.7 Describe types of behaviour at work that show honesty, respect and consideration and those that do not
Showing types of behaviour that shows honesty is not ringing in sick when you want a day off. When signing in and out put the correct times you were in work, not more so you can add it to your flexi calculator.
Showing types of behaviour that shows respect is being polite and considerate and using your manners at all times
Showing types on behaviour that shows consideration is asking if colleagues need help with anything or even simply asking if they would like a drink making when you make one for yourself.
