Problem At the beginning of April, Carl Robbins was hired at ABC, INC. as a new recruiter. He successfully hired several employees, even though he was fairly new at his job. This was his first recruitment effort that turned out quite well. After this, the Operations Supervisor, Monica Carroll’s, tasked Carl to recruit 15 new employees to begin working at ABC in July. So Carl scheduled an orientation to take place for the 15 employees on June 15 th.
Monica contacted Carl around May 15 th to ensure that the process to get the orientation started was underway and Carl assured her that the orientation would be ready in time. Carl started working on the task to set up the orientation around the end of May and soon realized he didn’t have a room for the orientation to be held and the necessary paperwork was far from complete. He only had three manuals and all were missing pages and not one of the new employees was scheduled to get the required drug test. He had two weeks until the orientation was to be presented and suddenly realized he may have misinformed Monica on having the orientation ready in time. Carl put himself in a mis fortunate situation with his lack of experience and improper use of communication causing him to be behind in his tasking. If Carl does not act fast or start communicating with his management, he may not be able to make the deadline.
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Chapter 1.INTRODUCTION 1.1 Concept of employee engagement 1.1.1 Defining Engagement One of the challenges of defining engagement is the lack of a universal definition of employee engagement, as a research focus on employees’ work engagement is relatively new. More often than not, definitions of engagement include cognitive, emotional, and behavioral components. The cognitive aspect of engagement ...
Background In Carl’s situation he did not have much experience for his job and did not receive the proper training from his supervisor that may have been required to complete the task at hand. Being hired at a big company like ABC, it can be a common misconception by management that the employee knows what he / she is doing and that they may not need training at all. However, that is not always the case as Carl has proved. It is important for the supervisor to help the employee get a feel for his / her job and while they can not do the job for them, they can certainly put them on the right path. It is also important to use proper communication when put in a situation that can compromise the task.
With Carl having lack of experience at his job he should have felt comfortable enough to ask for help from his supervisor. By not doing this, he is putting more failure in completing the task than success. It is also a common misconception with supervisors that if the employee does not ask for help, they do not need it. Carl also proved that this is not necessarily true and that supervisors should play an avid part in an employee’s career. Give them the freedom and space to do their job, but make sure they are doing it correctly. It is very important to implement teamwork, especially in a company that is so popular among people and plays an important role to the entertainment industry.
Alternatives First off to help remedy the situation that Carl is in, the supervisor should have stepped in to at least advise Carl on what should be done or what needs to be done. This doesn’t necessarily mean that Carl can not perform his job because once again, he is still fairly new to the company. But it may look bad in management’s point of view due to the fact that Carl’s supervisor needed to help Carl complete a task. This may not be the case in other situations, but that is certainly how it could be portrayed.
If a supervisor needs to step in and take control of a situation, it shows that the employee is not capable of handling any tasks given to him and the company is wasting time on that employee. The company could look at Carl as a loss instead of gain because he could only do part of his job. He can come up with ideas and hire several people at a time, but he can not perform a big enough task where he needs 15 employees ready to go within two weeks. After learning from Carl’s mistakes, ABC could have someone take a look at the orientation and figure out how they can simplify it or even make the tasking that less confusing. However, it still puts Carl in a situation where he put the work off and didn’t communicate with management. It may not be ABC who needs to take a look at things to simplify them, it may be Carl himself.
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Letter to Employees TO ALL EMPLOYEES: The Chevron Texaco Corporation combines companies with long and proud histories and worldwide reputations for honesty and integrity - two key values of The Chevron Texaco Way. These well-deserved reputations not only underlie our past accomplishments but also will be critical to our future success. The Chevron Texaco Manual of Compliance Procedures and ...
Proposed Solution Carl can also validate his time and assess the situation with a fast paced mindset so he makes sure that everything is completed within two weeks. This means that he would have to find a room to rent or perhaps find a smaller room at the company and split the orientation up into two days. This would take some time, but all the new employees would have gone through the orientation and no money would have been spent on renting a room. If the company did not agree or thought that it would be too much of a hassle to rent a room, Carl can always ask for assistance or suggestions as to what can be done.
As far as getting the manuals corrected and produced for the new employees, Carl could take the three that he has, combine them so that there are no missing pages, and make 15 copies for the new employees, either on a company copier machine or at a copy store. Yes money would be spent if he went to a copy store, but it would save time instead of having to order all new manuals from the publisher. He should still inform management of his propositions in case there is a problem in getting a room at the company or making 15 copies of manuals on a company copier, but the task at hand can be completed. Communication is key and it helps increase experience as Carl progresses in his career, whether it be at ABC or any other company.