Hayes Argosy University Module 5 The purpose of this assignment is to develop leadership and crisis management skills by using a real-life case study example (Argosy Lecture Notes, 2013).
Case Study This paper focuses on United Airlines (UA) Flight 232, a DC10 aircraft that was en route from Denver to Philadelphia via Chicago. It was forced to make an emergency landing in Sioux City, Iowa due to an engine failure. The flight carried 296 passengers and crew members (Argosy Lecture Notes, 2013).
Part 1: Personal Profiles of Crew Members who Played a Crucial Role in the Flight There were at least four United Airlines crew members who played a crucial role in the flight: 1) Al Haynes – Captain 2) Bill Records – First Officer / Co-Pilot 3) Denny Fitch – DC-10 Flight Training Instructor 4) Jan Brown-Lohr – Senior Flight Attendant. Two crew members have been profiled for this study, Captain Albert Haynes and Denny Fitch. Their personal profiles are provided in the Appendix section. Part 2: Examination and Assessment This paper focuses on the role of Captain Al Haynes, aircraft captain and commander of UA Flight 232.
Role of the Crew on Board and Situations that Needed More Attention As the captain of the aircraft, Al Haynes had many roles and responsibilities. These responsibilities included: 1) Fly the aircraft safely from departure point to destination 2) Operate the aircraft economically 3) Ensure smooth and efficient operations 4) Time management 5) Inspection of the aircraft and fuel supply prior to departure 6) Making sure that the weather conditions are safe for flight 7) Ensuring that the passenger and payload weights are balanced 8) Navigational flight plans and communications with Air Traffic Control for route erifications and approval (Gandhi, 2010) The investigation of the flight incident has shown that there was nothing that Captain Al Haynes or any of the crew on board could have done to prevent the accident. The National Transportation Safety Board has published a determination that the likely cause of the accident was United Airlines’ engine overhaul maintenance facility’s failure to detect a fatigue crack in the fan disk of a General Electric aircraft engine. The disintegration of the fan disk mid-air caused debris to hit the hydraulic systems, causing them to be inoperable.
The Term Paper on Athletes As Role Models
In todays world, sport stars and other athletes are looked up to by all ages. Everyone loves them. They look great in the eyes of the everyday public. They appear on television, they perform like rock stars, and do this with the entire world watching. No wonder we make heroes out of our favorites. They are seen, as heroes because they can do things that most of us cant. They hit fastballs at 95 ...
An aircraft’s hydraulic systems are critical because they operate the flight controls of an aircraft. Since the engine malfunction was the root cause of the accident, this situation could have been prevented by tighter repair and inspection procedures for the maintenance crew and improved design engineering of engines and hydraulics (National Transportation Safety Board, 1989).
It is the student’s opinion that the crew did not miss nor lack attention to any issues that could have been addressed within the given constraints.
Further, they are to be commended for having saved many lives given the severity of the situation. Factors that Affected Resolution of the Problem Once the problem was encountered mid-air, it is the student’s opinion that there was nothing that can be done to resolve it. They had limited time, resources, and no chance to repair the aircraft while in flight. When the engine and hydraulic systems failed, the only option that the captain had was to attempt to prevent a tragic crash and land the aircraft at the nearest airport, as soon as possible.
Prior to the flight however, there were issues that could have been resolved that would have prevented the incident. These are: 1) Improved design, certification, manufacturing, and inspection procedures on the General Electric Aircraft Engines’ CF6-6 fan rotor assembly 2) Improved maintenance and inspection policies for United Airlines on the CF6-6 engine fan rotor assemblies 3) Improved DC-10 hydraulic flight control system design, certification and protection from uncontained debris Goal of Character Selected
The Essay on Aircraft Engine Industry: Ge Aviation and Rolls Royce
Three companies; GE Aviation, Rolls Royce and Pratt & Whitney have long dominated the aircraft engine Industry. This essay discusses the need to manage the global business environment in order to establish and maintain a competitive advantage, and subsequently ensuring the businesses success. Through examining the strategies of Rolls Royce and GE Aviation we can determine the different methods ...
The goal of Captain Albert Haynes was to land the aircraft in order to save 296 lives. He was determined to do so despite having lost an engine and the ability to steer and control the aircraft. The captain’s commitment to this goal was evident in his valiant efforts to correct flight issues that were coming up as a result of the engine failure and damaged hydraulic systems. He also exhibited sheer determination to land that airplane no matter what. Personal Negotiation and Leadership Skills Exhibited by Selected Character Captain Al Haynes showed remarkable personal and leadership skills in a crisis situation.
Some of these are as follows: 1) Bravery – He faced the challenge head-on and dealt with it fearlessly. 2) Leading by Example – He was a hands-on leader who made sure that the work that needed to be done was clearly understood by his crew. 3) Passion – He believed in what they are doing to handle the situation and this was projected onto his crew (Lewicki, Barry, and Saunders, 2006).
4) Confidence – He believed in his skills to accomplish his goal. 5) Delegation – He delegated the throttles to Denny Fitch in order to focus on attempting to steer and preventing the aircraft from rolling.
A great leader knows that he cannot do everything and is able to delegate effectively (Yoskovitz, 2007).
Individual’s Self-Knowledge and Ability to Adapt Captain Al Haynes knew himself and his skills well to have the presence of mind and confidence to continue to fly the disabled aircraft and make a decision about attempting to land it. Instead of panicking and losing focus on the crisis at hand, he dealt with the issues one by one and demonstrated an amazing ability to adapt to the circumstances and personalities involved on the flight.
When one of the engines failed, he immediately shut it down and decided to continue to fly the aircraft. Even when the hydraulic systems failed and they were unable to control the aircraft, he trusted his judgment and continued to make decisions with the safety of his passengers in mind. When the time was appropriate, he communicated the situation to the passengers. His ability to adapt to the circumstances was remarkable. References Argosy Lecture Notes. (2013).
The Business plan on Kingfisher Airline Revival Plan
CONTENTS 1) Introduction 3-4 2) Decision Analysis Buy or lease decision Aircraft configuration decision Pricing decision 4-7 3) Cost Analysis Variable cost Commission expense Fuel cost Employee cost Fixed cost Aircraft leasing cost and depreciation Landing and navigation cost Interest expense 7-9 4) Other Recommendation Transform into low fixed cost structure Lowering the currency related cost ...
Retrieved from http://myeclassonline. com/ Gandhi, J. (2010).
Roles and Responsibilities of an Airline Pilot. Retrieved from http://www. prlog. org/10843747-roles-and-responsibilities-of-an-airline-pilot. html Lewicki, R. , Barry, B. , & Saunders, D. (2006).
Essentials of Negotiation, 4th edition. McGraw-Hill. Learning Solutions. New York, NY. Retrieved from http://digitalbookshelf. argosy. edu/ National Transportation Safety Board. (1989).
United Airlines Flight 232, McDonnell Douglas DC10-10 NTSB Number AAR-90/06. Aircraft Accident Report. Retrieved from http://www. ntsb. gov/investigations/summary/AAR9006. tml World News. (2012).
Video clip of UA Flight 232. Retrieved and viewed from http://wn. com/Sioux_City_Flight_232_Crash#/videos Yoskovitz, B. (2007).
10 Essential Business Leadership Skills. Instigator Blog. Retrieved from http://www. instigatorblog. com/10-essential-business-leadership-skills/2007/04/16/ Appendix A Personal Profiles As stated earlier, two crew members have been profiled for this study, Captain Al Haynes and Denny Fitch. Their personal profiles are found in Table A1 below. Table A1 Personal Profile Details for Captain Al Haynes and Ms.
Jan Bown-Lohr |Crew Name |Attributes |Description | |Captain Al Haynes |Title |DC10 Captain of UA Flight 232 | | |Work Type |Airline Pilot | | |Education |Woodrow Wilson High School, Texas | | | |A&M University (3 years) | | |Position and Training |United States Air Force experience, entered commercial aviation | | | |after the Air Force job; positions held include flight engineer, | | | |second officer, and first fficer, 727 captain, prior to | | | |becoming a DC10 captain; 35+ years with United Airlines | | |Personality Type |Dedicated, Driven, Passionate, Goal-Oriented; Calm | |Denny Fitch |Title |DC10 Flight Training Instructor | | |Work Type |Airline Pilot | | |Education |Bachelor of Science degree from Duquesne University | | |Position and Training |Trained with the National Guard prior to joining United Airlines | | |Personality Type |Helpful, Compassionate, Dedicated, Goal-Oriented | [pic][pic]
The Research paper on American Airlines Flight Case Study
Cause(s) of Accident The National Transportation Safety Board (NTSB) determined that the probable cause of this accident was the asymmetrical stall and the ensuing roll of the aircraft because of the uncommanded retraction of the left wing outboard leading edge slats and the loss of stall warning and slat disagreement indication systems resulting from maintenance-induced damage leading to the ...
