Make the changes designed to correct or improve the situation DAV: DAV implemented a pilot measurement project (PMV) Employed an academic consultant Current Process: cont…. STUDY: Study the effect of these changes on the situation Evaluate the results DAV: (Negative effects) Excessive sampling Groups increasing sample size When is a mistake a mistake? Some groups had problems measuring themselves Selection of facets to satisfy managers Current Process: cont…. DAV: (Positive Effects) Increased knowledge Sense of belonging / unity Employee involvement Self development
Current Process: cont…. ACT If the result is successful standardize the change If the outcome is not yet successful look for other ways to change DAV: used the correct technique (SPC) however the tools (Control and Pareto Charts) applied within this technique was insufficient Recommendations We remain with the framework set out in the case study. (Plan-Do-Check-Act) PDCA- cycle. Reason being that the DAV applied the correct technique however the tools applied was not sufficient. Dav’s goal:improve info accuracy & quality PDCA –cycle – quality improvement Steps in PDCA cycle
Plan: Identify and recognize problem. Develop an action plan that includes a workable solution. lack of information accuracy and quality lack of employee skills within the organizations PDCA cycle …. Action plan Identify different tools within SPC Tools: Flow charts -visual representation of the process -identify point where problems occur -intervention points for solution PDCA cycle …. PDCA cycle ………. Cause and effect or Fishbone diagram Identifies,displays graphically,explores possible causes relating to the problem to discover the root of the problem Eg. The core problem was information
The Review on Importance Of PDCA Cycle
Thanks to the growth of the industrial scenario, the competition – considering the increase of companies in the same industry, demand and improved purchasing power; leaders of industries arose with a new concern to develop new methods to share and rationalize the work in order to get higher productivity without affecting the product quality. The best way to obtain such goals is to use ...
Accuracy & poor quality PDCA cycle …. PDCA cycle …. Develop training programmes for internal employees E. g.. In the case we find that there are forexample 154 permanent employees & 132 temps PDCA cycle …. Do: implement solutions Implementation of a pilot PMV project Employed an academic consultant to develop a statistical sampling plan Provide more training to employees i. e. PMV PDCA cycle …. Check:Review and evaluate change & check that solution has intended result Employees multiskilled – reduce no of temps employed Identify SPC tools applicable to specific
Departments –check sheets,flow chart etc PDCA CYLE …. Electronic charting – saves time,cost effective General principles not applied correctly as employees did not know whether a phone number or a clients address can be viewed as critical information Hence if more training is given improvement will be achieved PDCA cycle …… Act: Reflect and act on the learning experience SPC technique is a good measure of processes and improvement however Dav didn’t apply it effectively The Spc technique can be standardized within the company with the right tools and training provided.
