There are many factors between different cultures that lead to miscommunication. Differences – body positions and movement – walking, hands, eye movements, touching, handshaking Differences – views and practices re human relationships – time, space, odors, frankness, intimacy of relationships, values, emotions (Lecture 8, Intercultural communication, V. Mccabe) In the situation where George Rowe, an Australian sales representative is trying to meet with Abdullah Sayid, the owner of a large hotel chain in the middle east the cultural differences which lead to miscommunication are: Australians regard time as something that must be planned for the most efficient use and in the middle east people view time in a more relaxed way. This is evident and has caused miscommunication for both parties as Mr. Sayid turns up half an hour late which frustrates Mr.
Rowe. This is because George is used to the Australian culture where it is important to be on time. Abdullah does not view this as a problem because this is normal for people of his culture. Especially when the person is viewed as important as this shows the person that he has been busy and has had other matters to attend to. As George tries to get on to the meeting Sayid chats about his family and asks George about his. George feels that this is wasting time and keeps trying to get on the business side of things but Sayid keeps chatting about non-business related issues.
The Essay on Atomistic View People Culture Social
Many people ask the questions "are we social Beings"? Some find it more relaxing to keep to their selves while others feel comfortable in a more social setting among their peers. This is important because it dictates how we act around people. If someone likes to be alone and keep to his or herself, then they will more then likely have questionable people skills, where as someone who loves to have ...
George feels that this is irrelevant as he is used to the Australian culture of conducting business quickly, but on the other hand the people of the middle east have business ethics of moving at a slow pace and engaging in casual talk before getting to the main issue. In this scenario the difference between the way the two cultures perceive time has caused miscommunication problems between the businesses. Another factor that has caused problems is Values. It is evident that in the middle east mixing family, socialising, hospitality and business is popular and very important in their culture. This is conveyed in the case study as people keep bringing George cups of coffee, Sayid children come into the office, and he is always welcoming people. Cross Cultural communication can be difficult, inaccurate and highly stressful.
When we are immersed in an environment where the language, attitudes, values and behaviours are alien to our own experience, we may suffer disorientation and frustration – an experience known as “culture shock.” In this case a loss of a potential business for both parties.
