The purpose of the study is to investigate the impact of business communication on organizational performance in organizations. In business, message is conveyed through various channels of communication, including internet, print (publication), radio, television, etc. Whether or not significant change(s) results in the performance of an organization as a result of business communication is yet to be established. This study, therefore, is carried out to investigate the relationship between business communication and organizational performance in organizations using a contextualized and literature based research instrument to measure the application of the investigated “constructs”.
Using the survey method, the study would obtain sample data from 100 small and large manufacturing and service companies. The research instrument would show encouraging evidence of reliability and validity. Data would be analyzed using descriptive statistics, percentages and t- test analysis. The study is to find out that effective business communication is emphasized to a reasonable extent in surveyed organizations. However, the ‘level of emphasize’ is a question of degree.
It would also find out the extent of practices of effective business communication, which is related to the category of business (service versus manufacturing) and its size. The research findings would be limited to some extent by the confounding effect of variations within and between industry types of firm and industry sectors, and the use of respondents’ own-assessments of performance. The yet to be established research would be beyond the usual context of developed western economies, and thereby, potentially contains some lessons for practitioners and researchers in other developing countries.
The Term Paper on Business Communication
Describe the Goals of Business Communicator in Delivering Bad News Communication is a medium to make environment alive and expressions are the tool to retain them. Express via words or emotions gives an impression that the people are important. It not only creates bonding but produces lifelong trust of not being hurt and betrayed. Needs of effective communication lies in our daily lives whether ...
BACKGROUND OF THE STUDY
The enhancement of effective organizational performance largely depends on the manner and way information is transferred and received among members of the organization. Nations communicate among each other through trade, fox relieve in times of natural disaster. Nations disseminate information on political, economic and social issues whiles effective communication has boost the performance of employees tremendously in modern organizations. However, the challenges that organization face in transmitting their information and messages has greatly affected the performance of some organizations in the country.
As the ‘live-blood’ of the organization, communication is expected to be clear and brief but comprehensive. This has not been so in many organizations. Therefore impedes on the overall output of the organization in the country. It is rightly said that thaw success of an organization is dependent on the transparency between the team members and clear understanding of ideas between them. Communication is very vital element in business management. Communication is the means by which people in exchange information.
According to Chester Barnard, communication is the means by which people are linked together in an organization to achieve a common purpose. The role of the effective communication on performance of an organization starts from the day an employee joins the firm to the time he or she leaves the firm. It is the prime responsibility of the Human Resource department to clearly inform employees the rules and policies of the organization for them to perform well. It is therefore important that the details, and the important deadlines; must be made clear to members concern in an organization to expect better performance.
PROBLEM STATEMENT
Communication contributes effectively towards the organizational success. This is only done when it is used to perform its key functions of controlling, motivating, emotional expressions and decision making. In organizations, miscommunication is inevitable. ineffective communication clearly affects a company’s performance leading to a drop in share price. Moreover, effective communication is critical for employee motivation and job satisfaction (kinicki and kreitner 2006) When communication is not effective, the end result is an increase in production time and a decrease in the bottom line. In order to avoid this outcome, effective communication must be in place. (Joey, 2002) Poor communication in workplace is a serious problem and can be costly to an organization. The impact can be devastating to the parties involved. Some of the results include:
The Business plan on Organizational Behavior – Challenges For Today's Managers
Organizational Behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior within the organizations and its effective use for the purpose of such knowledge towards improving its performance. Similar to the evolution of man and its environment there has been a substantial change in the approach for better productivity within an organization ...
•Loss of business, customers, products, goods and services
•High employee turnover
•Loss of productivity, absenteeism, sabotage, injury and accidents, snick leaves etc. This study therefore seeks to identify the impact of ineffective communication on organizational performance and possible ways to address them.
PURPOSE OF STUDY
The purpose of the study is to explore the implication of ineffective communication on organizations and how to address them. One of the purpose for studying effective communication and organizational performance is to aid in the planning of the organizational activities. Also, find suitable solutions to curb the challenges facing the organizations. In addition to the above, the study would help business organizations to identify specific goals and as it were make sure that the goals are notwithstanding, develop an effective communication strategy for meeting those goals and verifying that the proposed strategy actually matches the laid down goals.
OBJECTIVES
The study seeks to look at;
•The nature of communication and organizational performance. •Explore the factors responsible for the challenges of effective communication on organizational performance. •Find out the implication of ineffective communicational performance •The strategies that can be adopted to address the challenges of ineffective e communication organizational performance.
Chapter 3 – Research Paper
This study is a descriptive research and uses a survey method. Questionnaire will be used in gathering data to accumulate information and data regarding the effects of being fluent in English, whether it is advantageous or disadvantageous and if it is true that it causes a change in the usage of the Filipino language. In survey method research, participants will answer questions to be administered ...
RESEARCH QUESTIONS
•What is the nature of the challenges in communication on organizational performance?
•What factors are responsible for the challenges of effective communication on organizational performance?
•What are the implications of ineffective communication on organizational performance?
•What are the measures that can be used to address the challenges?
KEY TERMS
•Communication
•Organization
•Performance
Communication
This is activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing or behavior. Also, it can be defined as the transfer of information from the sender to the receiver which is intended to make a meaning.
ORGANIZATION
It is the process of identifying and grouping thee work to be performed, defining and delegating responsibility and authority, and establishing relationships for the purpose of enabling people to work effectively in accomplishing objectives. It is the process of diving work into convenient tasks or duties in the form of-posts, of delegating authority to each post, and of appointing qualified staff to be responsible that the work is carried out as planned.
PERFORMANCE
It is the process for establishing a shared understanding about what is to achieved and how is to achieved, and an approach to managing people that increases the probability of achieving success (Weiss & Haryle, 1997).
Performance is an iterative process of goal-setting, communication, observation and evaluation to support, retain and develop exceptional employees for organizational success.
STRUCTURE OF THE RESEARCH
Chapter 1:
The first chapter of the research talks about the introduction. The introduction involves background of the study, problem statement, aims and objectives, research questions, purpose of study, significance of study, scope of study, operational definition, structure of research and finally the Gant chart.
The Essay on The Meaning of Research: An Introduction
1. Define research according to 5 different authors. Social Research is systematic method of exploring, analyzing, conceptualizing social life in order to extend, correct or verify knowledge aid in the construction of theory or in the practice of an art. – Kurtlewin (1988) Research may to define as systematic and objective analysis of controlled observations that may lead to development of ...
Chapter 2:
The chapter 2 also entails the reviewing of literature. The literature review covers the introduction, business communication, role and functions of communication, communication levels, and direction of communication, grapevine communication, communication channels, and barriers both emotional and interpersonal, effects of communication, employee morale and motivation.
Chapter 3:
Chapter three involves the research methodology. This chapter involves the introduction, research design, and target population, sampling and sampling and sampling technique, data collection procedure, data analysis.
Chapter 4:
The fourth chapter contains the analysis and interpretation of data. It’s introduction, questionnaire return rate, discussion of findings.
Chapter 5:
It treats the discussion of results. It’s introduction, summary, conclusion, references, appendices
