The direct participation of staff to help an organization fulfill its mission and meet its objectives by applying their own ideas, expertise, and efforts towards solving problems and making decisions. From this definition, participation can include representative participation, direct communication, and upward problem solving. We will focus on the latter two categories because this article is more about understanding outcomes, tools, and methods. \The direct participation of staff to help an organization fulfill its mission and meet its objectives by applying their own ideas, expertise, and efforts towards solving problems and making decisions. Based on the thinking that people involved in a process know it best, regular participation of employees in several planning and execution areas occur. Major areas are: (1) deciding how work gets done, (2) suggesting improvements, (3) setting goals, (4) planning, and (5) performance monitoring. That employees will improve their performance if they are more motivated by being more involved, is an observed trait. Borders on empowerment.
Employee involvement means that every employee is regarded as a unique human being, not just a cog in a machine, and each employee is involved in helping the organization meet its goals. Each employee’s input is solicited and valued by his/her management. Employees and management recognize that each employee is involved in running the business. Employee empowerment is a somewhat different concept. It means that in addition to involving employees in running the business, employees and management recognize that many problems or obstacles to achieving organizational goals can be identified and solved by employees. Employee empowerment means that management recognizes this ability, and provides employees with the tools and authority required to continuously improve their performance.
1.1 Describe ways of recognising when a business problem exists In most organizations recognition of a business problem typically relies on measures and management reporting of measures against expectations. Usually each performance area measures quality, cost, and speed of service – plus possibly customer satisfaction. If one of these measures starts to vary from expectations then ...
The management states its expectations about employees recognizing and solving problems, and empowers them to do so. Employee Motivation is the “psychological forces that determine the direction of a person’s behavior in an organization, a person’s level of effort and a person’s level of persistence Using rewards as motivators divides employee motivation into two categories: intrinsic and extrinsic motivation. Intrinsic rewards are internal, psychological rewards such as a sense of accomplishment or doing something because it makes one feel good. Extrinsic rewards are rewards that other people give to you such as a money, compliments, bonuses, or trophies. “the willingness to exert high levels of effort toward organizational goals, conditioned by the effort’s ability to satisfy some individual need.”
Theory XTheory x states that people are generally lazy. Since people are lazy they will try at all costs to avoid work. They will do what they can to waste time and find other things to do. Sigmund Freud the creator of this theory believed that the only way to get people to do work was to threaten them with punishment if they didn’t do their work. This idea is important because if it holds true, motivation becomes extremely important. If people don’t want to do any work it is necessary to motivation
MIT Professor Douglas McGregor
Theory X—assumes that people are basically lazy and will avoid working if they can. To make sure that employees work, Theory X managers impose strict rules and make sure that all important decisions are made only by them. Theory Y
Case Study in Organizational Behavior, Employee Motivation (1) Nowadays, it is practically impossible to guarantee commercial institution staying competitive, on the part of those who are responsible for designing employment policies, unless they understand how to motivate workers. Long gone are the times when good salary alone served as the best incentive, when it would come to increasing ...
Theory Y assumes that people find satisfaction in their work. Theory Y managers believe that people are creative and will come up with good ideas if encouraged to do so. They tend to give their employees much more freedom and let them make mistakes. Theory Z is a business management theory that integrates Japanese and American business practices. The Japanese business emphasis is on collective decision making, whereas the American emphasis is on individual responsibility.
Theory X- Autocratic
Motivated by Fear & Money
Theory Y- Democratic
Naturally Works Toward Goals
Imaginative, Creative, Clever
Motivated by Empowerment