This week I participated in two Ethic Game Simulations; The Mysterious Blogger and The Veiled ID. The Mysterious Blogger was about the leaking of confidential information by an employee and the actions of a second employee. The Veiled ID presented an issue that arises as the company tried to implement more strict security issues.
The “Mysterious Blogger” had me playing the part of the Director of Information Technology for G-Bio Sports Company. During a routine check the department finds there is an employee that is posting blogs about the company and although 90% of the information is not confidential and questions safety this is a clear violation of the company policy. An anonymous email is also received by me this note indicates the name of the person posting the blogs. This information was obtained by hacking this person’s personal computer. My department was able to identify the name of both employees involved. There is an ethical issue on both cases one employee is violating the NDA policy and the other is violating the privacy of another employee. The action of both employees can cause major harm to the company. It is important to identify everyone that needs to be informed of the situation and decided the proper way to handle the situation. Both employees have been with the company for a while and are an asset to the company. Based on this information I do believe that both employees need to be discipline and made aware of the seriousness of their actions at the same time ensure safety concerns are address.
1. 8 Information technology enables organizations to easily collect large amounts of information about employees. Discuss the following issues: a. To what extent should management monitor employees' e-mail? Management should monitor employees' e-mail by using software that inspects every message sent via the company's system for inappropriate words or phrases. This software can be programmed to ...
My next step is to involve the proper stakeholders, our HR Director and our Legal Counsel they will help me validate my position and outline next steps. “The Veiled ID”, I play the part of the Associate Director of Operations. The company has recently suffered a breach in security a former employee broke into a lab causing not only damage to the equipment but harmed another employee in the process. A new security system is being put in place to protect employees and our clients. Every employee will be required to carry a work Identification that will include a photograph without the ID they will not be allow in the building. Although the solution seems to very easy I did not take into consideration that some of our employees cannot be photograph due to religious beliefs. After, determining who will be affected by my decision and discussing the issue with a representative of our Human Resource Department, Training Manager and, other employees. We decided that the photo ID will still be require however, there will be some measures put in place to accommodate people with special needs.
In conclusion, by utilizing the Rights and Responsibility Lens and the Baird Ethical model I was able to determine the best decision for each separate situation. The decision was the result of a serious of steps that help me first identify the issue, the people affected and the effect that my decision would have had in the community. Each steps helps you understand what is morally right and fair for the primary stakeholders and the community and how your decision making impacts others. Making sure that you understand everyone that will be affected either directly or indirectly is important prior to making your final decision. Doing the right thing is not just to following company procedure; it is also about protecting the shareholders interest and the interest of the company.
In the case where the company’s policies were violated, the company must make a sound decision that that produces an outcome in the best interest of the company and its stakeholders. The ethical perspectives used to make the decisions during the simulation were based on options given in each scenario. In the simulation, you were to determine the best outcome for each scenario based upon the information given. Neither one of the scenarios had a right nor was wrong answer it just the best ethical decision you consider fair for all parties involved. The important part is to make sure that each situation it’s analyzed and all the components are taking into consideration prior of making your final decision.
Customers are the end users of a company's goods and services (1). They are possibly the largest stakeholder group that can be greatly affected by corporate social irresponsibility. They depend on businesses to meet their expectations, and businesses depend on them to bring them revenue. When customers place a value on a company's goods and services, they trust that the business will give them ...
Treviño, L. K. & Nelson, K. A. (2011).
Managing business ethics: Straight talk about how to do it right (5th ed.).