The vision and mission of the establishment is to care for the environment and had their advocacy, they named their business as “Casa Luntian”. “Luntian” is a Filipino term for the color green. For the entrepreneurs uttering the word green or “Luntian”, two common things comes in to their minds are the environment and being healthy. “Casa” is a Spanish term for house. Since the establishment looks like a house and the interior is designed like a house. The proprietors chose the word “Casa Luntian” to tell the market that the establishment sells healthy foods with a touch of Filipino cuisine.
The main product of the establishment are coffees and cakes that are healthy and does not use an artificial flavoring, this would give the customers a new, healthy and distinctive taste to their taste buds. B. Business Concept The proprietors chose that the restaurant would be a fast casual restaurant type. The establishment does not offer a full table service, but promises a higher quality of food and atmosphere than a fast food restaurant. The establishment sees that the prices the food would be reasonable and very affordable to the market. C. Vision
The Casa Luntian’s vision is to be known nationwide as one of a kind, competitive and socially responsive restaurant that is able to cope with the demands of the customers. It also promotes not only Filipino foods but also as an eco-friendly restaurant. D. Mission Casa Luntian’s mission is to give a professional, friendly and courteous service to our beloved customers. To maintain a clean, comfortable and well maintained premises for our guests and staffs. To sell delicious and remarkable food and drinks that customers would have a reason to come back and remember Casa Luntian.
The job of a fast food restaurant store manager can be very challenging and also rewarding. It requires leadership skills and the ability to run a successful business. The manager will usually have to go through extensive training either on the job, away at a class provided by the restaurant chain or on their own through personal skills developed at previous jobs or through school. The job mainly ...
To ensure that all guests and staffs are treated with respect and dignity they deserve. To provide a fair price – nutritional and well-prepared meals using only quality ingredients. To lessen the use of plastics and help the environment by using eco-friendly materials. E. Goals To encourage the Filipino people to go green and to care about the environment. Promote the Filipino dishes to the local and foreign visitors. Support the Haribon Foundation in their advocacies. F. Objectives To increase sales by 10% and decrease expenses by 5% annually.
To improve overall efficiency as measured by throughput. To introduce existing products into a new market. Anticipate future customer needs though customer feedback. Improve our service approach for new and existing customers. To employ professionals who create success for customers. G. Policies 1. Every guest should be greeted as soon as they come in, with a cordial smile and a word of welcome. It is important to create a positive first impression. Make eye contact and say “Maligayang pagdating sa Casa Luntian…” 2. Every staff should clean their working place as soon as possible. 3.
Customer is always right. 4. Paper bags and paper boxes will be used for take-outs and the only use of plastic in the establishment is for the waste disposals. 5. Absences without a call would need a medical certificate when he/she resumes to work. H. Strategies 1. Senior Citizen discount will be deducted from the total of the food purchased. (Only for those who will present their Senior Citizen card) 2. For the birthday celebrant, he/she would be given a slice of cake. (Cake of the month) 3. For a customer who accumulates Php 1,500. 00 he/she will get a discount stub worth Php 200.
00 and will be used on their next visit. 4. For a customer who accumulates Php 300. 00 he/she will get a free cupcake (flavor of his/her choice).
Chapter 2 – Foodservice Establishment Profile A. Type of Business Organization The entrepreneurs choose to have a partnership as a type of business organization. Each member of the business are equally and personally liable for the debts from the business. B. Capitalization The suggested capital of the proprietors for the proposed business is Php 10,000,000. 00; the entrepreneurs will contribute at least Php 2,000,000. 00 each.
The Business plan on Internship Report on Customer Satisfaction on the Services of Al-Arafah Islami Bank Limited
Part-1 Introduction 1.1 Background of the report: The internship is a dynamic approach for practical knowledge gathered at this study. My effort was for practical job experience through internship for business communication skills as well as banking sectors. As a student of BBA for the requirement of the internship program, I was assigned to The MBL for my practical orientation. This report is ...
Everything that would be used in the business and renovations will be bought and deducted from the capital. C. Type of Service Offered The proprietors shall use a Table service. This type of service is done at the table, where the guests are seated. A service personnel or waiter serves the food to the guest. D. Type of Food and Beverage Offered The proprietors preferred to specialize in offering coffees and cakes. At the same time the proprietors also suggested to offer salad, pasta and all time favorite rice meals. E. Address The location of the business is at Marikina City.
The exact location of the business is along the National road, in front of Concepcion Integrated School and Pamantasan ng Lungsod ng Marikina. The location is accessible to passengers who came from business areas like Makati, Ortigas and Manila. F. Hours of Operation The establishment will start the business at 6:00 am – 12:00 am, 18 hours. The establishment serves breakfast, lunch, dinner and mid-night snack foods. The proprietors suggested this business hours for the residents who works as call center agents since it the most wanted work these days. G. List of Business Permit Requirements