A) Stereotype- to follow a stereotype in thinking about a person, group, etc. – A way of thinking about a person, group, etc. that follows a fixed, common pattern, paying no attention to individual differences. B) Culture-the ideas, customs, skills, arts, etc. of a people or group, that are transferred, communicated, or passed along, as in or to succeeding generations – such ideas, customs, etc. of a particular people or group in a particular period; civilization -the particular people or group having such ideas, customs, etc.
C) Tradition-the handing down orally of stories, beliefs, customs, etc. from generation to generation – a story, belief, custom, proverb, etc. handed down this way – a long-established custom or practice that has the effect of an unwritten law; specif. , any of the usages of a school of art or literature handed down through the generations, and generally observed.
D) Values-the social principles, goals, or standards held or accepted by an individual, class, society, etc. E) Assimilate-to absorb (groups of different cultures) into the main cultural body. F) Bi cultural-of or combining two distinct cultures in a single region) Bias-to cause to have a bias; influence; prejudice H) Prejudice-suspicion, intolerance, or irrational hatred of other races, creeds, regions, occupations, etc. I) Trustee- a person to whom another’s property or the management of another’s property is entrusted J) – Cultural Conflict- a conflict between two cultures leading to wars, segregation, etc. K) Jim Crow Laws- (or segregation laws), name given to former laws of Southern states of U. S.
The Review on Best practices in achieving a customer-focused culture (Article Critique)
This paper seeks to prepare a critique of the article entitled “Best practices in achieving a customer-focused culture” by Bartley, B. et al. (2007). The nature of the critique to be applied is literature critique and an evaluation on the authors’ ideas, methods and results. The framework to make the evaluation is to whether the conclusions are supported by evidence, whether the methodologies and ...
providing for separation of black and white people in streetcars, trains, schools, and theaters; Jim Crow is thought to be an old nickname for a black American, popularized in a song.
