This topic will elaborate on the types of users, types of systems, differences between data and information, types of management levels and types of management information systems. Topic 2: System Concepts In topic 2, you will be introduced to types of models, concept of system elements; namely the system standard. Generally, the system standard is the performance level achieved by the system output. Managers will ensure system standard is fulfilled by comparing the output system and the system standard. Action can be taken if the output is less or more than the standard. You also will be introduced to two management strategies known as management through exception and critical successful factor (CSS).
System approach will also be introduced at the end of the topic.
Topic 3: Information Technology Support in the Organisation Discusses the relationship between business and information technology, which relates how information technology can help business to be highly competitive. This topic also discusses the important aspects of information technology management which consist of component and functions of the computer as well as the use of input and output devices. The strategic management concept, Porter value chain model, supply chain management, industrial level strategy and information system which covers the competitive and network economy will be introduced in this topic. Topic 4: Redesigning the Organisation with Information Systems Introduces the effects of information systems and information technology on the organisational structure.
International technology transfers are growing at a great speed as many trade barriers lowered. Especially, in recent years the volume of inward FDI into China has been second only to that into the U.S.A. During this technology transfer procedure, what is the most obvious feature that deserves our attention? Are there any risks for both parties? And how to work it out more efficiently? Concerning ...
Topic 5; Functional Information Systems In Topic 5 various types of functional information systems such as marketing information systems, manufacturing information systems and human resources information systems will be addressed. Marketing is the first functional field that displayed interest in utilising the Management Information System. Manufacturing Information System supports the production functions or operations that include the planning activities and the controlling.
You will recognise DSS as a system that provides communication facilities which includes information in helping consumers solve problems. We will also learn the format or structured information that results from DSS such as special reports and periodic report formats. Topic 7: Executive Information Systems (EIS) Topic 7 introduces you to the Executive Information System (EIS).
EIS is a system that provides the updated information, history and perhaps some anticipation about the status and environment of the company in supporting the administrative tasks and the process of decision making by executives. You will learn how an EIS helps managers in their work and the decision making process.
Topic 8: expert system Topic 8 addresses on one of the branches of artificial intelligence, the Expert System. The Expert System is also known as the knowledge-based system. An Expert System can be used to solve many problems that occur in an organisation such as complex decision making. The Expert System comprises many types of expert systems based on rule, frame or base on fuzzy sets. In this topic, you will be exposed to the most popular expert system which is based on rules. Topic 9: Concepts of Quality in Information Systems Topic 9 addresses topics on quality in information systems. You will be introduced to two main standards used in information system.
There are a number of Information Technology security controls. The three most common are: physical, technical, and administrative controls; however, many organizations break down administrative controls into two separate categories: procedural and legal controls. “Security controls are the means of enforcing security policies that reflect the organization’s business requirements, ...
The aim of using the standard is to ensure the quality of system development, particularly software, complies with the software development requirements. The standards are ISO 9000 and Capability Maturity Model (CMM).
Topic 10: Information System Security and Ethical issues Topic 10 introduces computer system security which plays a critical role in business, government and daily life. In particular it discuss the issues of system security, which is to ensure positive effects in the use of information technology as well as suitable security control to avoid exposure to security threats. The topic will also look into the concept of secured e-commerce transactions as well identify types of system security threats.
Topic 11: Telecommunications and Network Describes the basic configuration of telecommunications system network and its components, which consist of the hardware, software and individuals that form the support for this network. Topic 12: Success and Failure of Information System Implementation Clarifies the issues regarding the management of information technology in an organisation that will result in the fulfilment of organisational expectations. It will also explain the matters which can cause failure of the system in achieving organisational objectives. GUIDE Before you go through this module, it is important that you note the text arrangement. Understanding the text arrangement should help you to organise your study of this course to be more objective and more effective.
Generally, the text arrangement for each topic is as follows: Learning Outcomes: This section refers to what you should achieve after you have completely gone through a topic. As you go through each topic, you should frequently refer to these learning outcomes. By doing this, you can continuously gauge your progress of digesting the topic. Self-Check: This component of the module is inserted at strategic locations throughout the module. It is inserted after you have gone through one subsection or sometimes a few sub-sections. It usually comes in the form of a question that may require you to stop your reading and start thinking. When you come across this component, try to reflect on what you have already gone through.
E-Commerce: Payment Systems and Security The list of payment solutions for e-commerce seems to be endless. Many banks and ISPs have adapted their own e-commerce payment systems where compatibility has not been considered. However, it seems that everything is currently pointing towards SET (Secure Electronic Transaction) as becoming the standard to follow. The first payment methods for services ...
When you attempt to answer the question prompted, you should be able to gauge whether you have understood what you have read (clearly, vaguely or worse you might find out that you had not comprehended or retained the subsection(s) that you had just gone through).
Most of the time, the answers to the questions can be found directly from the module itself. Activity: Like Self-Check, activities are also placed at various locations or junctures throughout the module. Compared to Self-Check, Activity can appear in various forms such as questions, short case studies or it may even ask you to conduct an observation or research. Activity may also ask your opinion and evaluation on a given scenario. When you come across an Activity, you should try to widen what you have gathered from the module and introduce it to real situations.
You should engage yourself in higher order thinking where you might be required to analyse, synthesise and evaluate instead of just having to recall and define. xvi ? COURSE GUIDE Summary: You can find this component at the end of each topic. This component helps you to recap the whole topic. By going through the summary, you should be able to gauge your knowledge retention level. Should you find points inside the summary that you do not fully understand, it would be a good idea for you to revisit the details from the module. Key Terms: This component can be found at the end of each topic. You should go through this component to remind yourself of important terms or jargons used throughout the module.
Should you find terms here that you are not able to explain, you should look for the terms from the module. References: References is where a list of relevant and useful textbooks, journals, articles, electronic contents or sources can be found. This list can appear in a few locations such as in the Course Guide (at References section), at the end of every topic or at the back of the module. You are encouraged to read and refer to the suggested sources to elicit the additional information needed as well as to enhance your overall understanding of the course.
Creates the environment, orchestrates available resources, capitalizes on teaching moments, sometimes pushes back the desks, and does what it takes to help children. Some teachers become cynical for a while, after being put down and ignored and opposed. They end up thinking, feeling and sometimes even believing that no one can be reached. They convince themselves the battle is not worth it anyway. ...