I had a very bad experience in my last business trip this month. I work in an aircraft company and our majority airlines customers are in Central and South America. These trips happen eventually when any specific airlines have one of their airplanes aground for only one part. This is the time they pay not matter what the price is for this special delivery that we call AOG.
Back to that day, I took my flight at 3:00 pm Saturday in Miami to be in Mexico at 2:50 pm. Mexico is one hour behind us. The purpose was to deliver the part and take my flight back at 7:30 pm to Miami again. But, my stress started when the flight captain took off 15 minutes late because of weather conditions in Mexico. Finally we arrived almost30 minutes late to my destination and fortunately I passed through the custom house very fast and easy. When I passed through the security area was the time my stress went to the top and frustration and anger started.
One of the agents stopped me because I was not allowed to pass aircraft units. According to them were very expensive. Due to the fact, that it was not my first trip I knew that it was not true what she was telling me. So, I argued with her for a few minutes but she did not understand my point, and I knew for sure that the part was not an expensive one.
Can’t decide if the United States going to war with Mexico was justified or not justified? It can be a struggle to decide. Mexico won its independence from Spain in the nineteenth century. Spain controlled most of Central America. Due to the extremely low population for such territorial extension, Mexico relaxed its immigration policies, as a result, allowing American settlers to help populate the ...
After 20 minutes there, I was finally allowed to go on by paying taxes. In the meantime, the time was running, and I finally realized that it was 6:45 pm and I had to take my flight back at 7:30 pm. It is hard to imagine, how I felt at that moment, trying to be polite and not get despaired because I told them that I had to come back to Miami a take the next flight back.
Finally, when I desperately got out from the security area, it was 7:05 pm and fortunately our contact in Mexico was waiting for me to take the order. This young lady is a new buyer and it was her first AOG. She was very confused and scared. I felt really bad because I did not have time to explain to her what was happening. I just told her, Here is the part and sorry but I have to run back to catch my flight. I got back to security area and when I found the waiting area it was the last call for me to board the plane; of course, it was 7:28 pm already. But, I finally took my flight back to Miami.
I really want to express that I do not want anybody being in my shoes in times like this, because it seems that the word is falling upon you into pieces, and you feel hopeless to anything. Thanks God, I was able to get home safe and sound.