Is OB Mod a form of manipulation and if it is. Is it unethical for managers to manipulate the behavior of employees? Need to support the argument. Behavioral Modification is used as a technique in both schools and therapy to modify behavior of students and clients, respectively. Likewise, it is used in organizations and referred to Organizational behavior modification (OB-Mod), and is used to meet the productivity challenges associated with employee’s behavior.
With its roots in modern behaviorist psychology, OB- Mod is a human resources management technique aimed at improving job-related behaviors that are observable and measurable, such as absenteeism or tardiness, or toward behavior products, such as quality or quantity of work. OB Mod calls for intervention to encourage desirable performance behavior and discourage undesirable behavior. The major intervention strategy involves: 1. Feedback on the critical performance-related behavior and 2. Positive reinforcement for progress and attainment
Although some argue that OB-Mod it is a form of managerial manipulation and unethical, behavior modification aimed at increasing productivity is aimed at meeting the organizational goals and mission. Therefore, it could be argues that it is not unethical, but just good business practice. For example, this approach to motivation and dealing with problem behaviors is based on the application of learning theory to people in the workplace. This hardly seems unethical since it is used in schools and therapy regularly to change problem behaviors.
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However, it does limited the freedom of choice for the employees, so in this sense, it can be considered some form of managerial modification. Whether a person accepts reinforcement theory or not, will determine if you consider it a form of manipulation. Reinforcement theory holds that a desirable behavior can be increased by linking that behavior with positive outcomes, while undesirable behaviors can be decreased by linking them with negative consequences or by eliminating reinforces. Although it is sometimes eferred to as manipulation (and therefore unethical), the advantage of this approach is that it focuses on specific behaviors in the workplace and is thus performance based.
It also, at least to some degree, avoids sensitive personal counseling issues in a person’s personal life, by focusing on what needs to be done to improve performance. Finally, it provides a clear structure and consequences to employees that encourage them to change in an observable way in a structured time frame (http://faculty. ss. edu/dswenson/web/OB/obmod. html).
There has been some reported effectiveness of OB-Mod. For example, B. F. Goodrich has used OB-Mod to increase productivity by more than 300%, and Weyerhauser increased productivity in three different groups by 8%. However, a program initiated by Standard Oil of Ohio was discontinued due to failure to meet objectives, and A Michigan Bell program was considered only modestly successful.
However, it is not always successful, because managers cannot find enough reinforcer’s at times. Perhaps there is a better way to influence and motivate employee behavior in a more open manner. Selling the vision, inclusion, open communication to name a few, have also shown to be highly effective in motivating employees.
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