Public Relations in Athletics ” If industry is to be successful in dealing with public opinion… it must learn the language of the people, it must consider the study of public opinion as important as any phase of its operations. It must recognize that public opinion can be measured, and utilize the increasingly scientific methods developing today for gauging it’ (Ross) PR today, has undergone a massive restructuring and organization and is now gaining recognition worldwide. An offshoot of this is PR in sports. The sports industry in the U. S.
generates $213 – $350 billion a year as revenues and is growing by the day (ESPN).
Everyone tries to cash in on their benefits. Sports PR have come a long way. Today it is far more dynamic and complex. Public Relations is a very broad industry, serving a wide variety of institutions in society such as businesses, trade unions, government agencies, voluntary associations, foundations, hospitals, schools, colleges, and sports teams. Sports in the last fifty years have changed an amazing amount.
It used to be just two teams playing against each other strictly for the love of the sport and for the enjoyment of the few people in attendance. As time went on and attendance and interest in professional sports grew so did the cash flow. Teams began adding more coaches as well scouts. It became obvious that a font office staff was needed to take care of the day to day operations of sports teams. In the 1940 s baseball owner Bill Veeck changed the games even more when he promised the game to be the least exciting part of the evening.
Extract from The Evening Standard, 5 th December 2098: Whatever Happened to Sport How many of us sit down in front of the television on a Saturday afternoon to watch Grandstand, before realising that it is no longer on and has been replaced by repeats of the Eastenders Omnibus repeats How many of us tune in to Radio Five for the afternoon s scores, only to remember that Radio Five is now a ...
He hosting Ladies’ Night, Fireworks Fridays, and a Disco Demolition Night in which he blew up a pile of old records, Veeck brought sports into a new era (Veeck & Linn, 1962).
Bill Veeck was the first true PR man in sports. He sold out stadium after stadium, in several different cities. The sports PR which Bill Veeck started has now evolved and is a much different brand of PR then every other industry. In order for an Athletic team to have effective PR, they require very large in-house staffs which are very diverse in there job descriptions and responsibilities. The first and broadest group is the basic public relations staff.
The basic public relations staff takes care of the basic day to day of the organization. They are the people who write and release the updates on the team to the general public. They also deal with the unsolicited phone questions as well as set up and take down of the press box for games as well and the lesser media inquiries. The public relations staff is composed of usually two staff members and several unpaid interns. The second of the three staffs is the fan relations staff. Fan relations are responsible for making sure that fans are happy.
They are responsible for the promotions around the arena that are directed at making sure the fan who is actually a customer stays happy and returns another day. There day to day staff is much smaller although on game day they bring in a very large part time staff to give away posters or sign people up for credit cards or do any number of other things. The third staff and probably the most important is the Media Relations staff. Media Relations is responsible for the media’s interaction with the team itself; they are the contact for interviews as well as for media clearance for games. Every clip, picture, quote, press release or story that a team releases to the media and general public crosses the desk of a Media Relations representative. The small staff which makes up media relations is the official spokespeople for an athletics organization.
The Problem With Vietnam Wartime in the United States has always placed pressure on the government and the citizens of the country to provide support by whatever means to the situation. During World War II, that support was propagated by the government in the form of censorship and a strategic public relations plan to maintain the public opinion in favor of the cause. Glorification of America's ...
The three divisions of the PR department work together in order to keep the media and the fans happy as well as informed. Street Smarts and quick reaction time are not the only two requirements to manage the Public Relations for an Athletics organization. Doris Acosta of the Chicago Cubs believes, “It is a tense job requiring a lot of organizational skills. I came here two years ago. We do a lot of research for the game notes. When a big play happens we need to know when it happened last.
Stats and Biographies come through us. It is high pressure. There are so many media people in Chicago who are used to having certain things done for them, things there when they want them. It’s demanding. During the season I put in 14 hours or more a day.” The lifestyle of a Public Relations employee is very different then that of the 9-5 professional. In a Communications World 1988 article about Sports PR, Paul Jensen, PR Director for the Chicago White Sox tells about how he must separate his job from his non-working life because Sports PR takes over your life.
“What’s Pressure? I Use the term fast lane. There is a lot of travel, a lot of time away from home. Even when you are in town you ” re away from home. You try to make up for that in the off season. I’m pretty low key at home about where I work. I don’t wear a so cap when I cut the grass or anything.
I would just as soon leave it here when I go. I think my Wife prefers that, too. I seldom answer my phone at home. I get enough of it at work. I get few business calls at home.” (pg 39) Unfortunately every job has its trouble spots. In Sports PR one of the many downsides is the Athlete and the Athletes bad decisions.
On November 10, 1985 Just after 5 a. m. , Pelle Lindbergh, With a blood alcohol level nearly double the legal limit, climbed behind the wheel of his beloved cherry red Porsche 930 Turbo with two friends, Kathy McNeal and Ed Parvin, he was driving them home before meeting some of his teammates at a local dinner for breakfast. Parvin was seated on the passenger side of the two-seat car. McNeal squeezed in the middle, atop the console.
Public relations is the process used by businesses or organizations to present the most favorable image for them to the public. It is the responsibility for public relations professionals to provide carefully crafted information to the target audience about the individual, its goals and accomplishments, and any thing else that may be of public interest. The public relations professional also helps ...
A little more than 10 minutes later, at 5: 30 am, Lindbergh’s impaired judgment, slowed reflexes, and tendency to push the pedal to the metal, caused the biggest tragedy the Philadelphia Flyers have ever endured. The Porsche failed to negotiate a steep curve and slammed into a retaining wall in front of a school in Sommer dale, New Jersey. Just a short drive from the Flyers’ practice facility. The collision was so violent that the entire hood of the car was pushed into the driver’s side. Lindbergh suffered a badly broken leg, a broken hip, a broken jaw, and most seriously of all, brain injuries. The brain stem, which among other things, controls the flow of oxygen in the body, was injured so badly that he stopped breathing 15 minutes before the ambulance personnel arrived on the scene of the accident.
After the accident, Lindbergh was rushed to the John F Kennedy Hospital in Stratford, New Jersey. During the rescue work that took place in the ambulance, Pelle’s heart stopped beating but the EMTs succeeded in bringing him in alive to the hospital, where he has later declared brain dead. Parvin was taken to another hospital, where he was treated for his own critical injuries, while McNeal’s condition was stable. She was treated at the hospital in Stratford. Both Parvin and McNeal survived the accident but unfortunately Pelle, the beloved Flyers Goaltender, did not. This was a huge blow for the Flyers organization, but the PR department worked quickly and effectively to change the focus from a bad decision to a terrible tragedy and a young life cut short.
On Thursday November 14 1985 before the scheduled game against the Edmonton Oilers, the Voice of the Flyers as well as GM Bobby Clarke and Goalie Coach and close friend Bernie Parent spoke to the sell-out crowd of 17, 000 while Pelle’s #31 hung in black above the ice. The spoke about the positives that Pelle gave Philadelphia and there was no mention of alcohol. The PR director at the time, Joe Kad lac made sure that Pelle’s death would not look bad on the team for allowing him to drink and drive but instead showed he was a team player. A fan in the upper level had a sign that simply read, “Get Pelle’s Name On The Cup, Its His Last Chance.” Public Relations are a critical part of sports. It is what puts people in the seats pays the athletes and builds the stadiums. Public Relations are what make sports what it is today.
The Review on COMPARISON OF SERVICE QUALITY BETWEEN PRIVATE AND PUBLIC HOSPITALS: EMPIRICAL EVIDENCES FROM PAKISTAN
Journal of Quality and Technology Management Volume VII, Issue I, June, 2011, Page 1 ‐ 22 COMPARISON OF SERVICE QUALITY BETWEEN PRIVATE AND PUBLIC HOSPITALS: EMPIRICAL EVIDENCES FROM PAKISTAN S. M. Irfan1, A. Ijaz2 1COMSATS Institute of Information Technology, Lahore – Pakistan 2Institute of Quality and Technology Management, University of Punjab, Lahore – Pakistan ABSTRACT Healthcare sector of a ...
In closing if it were not for today’s ever changing public relations industry sports would not be what they are today. Bill Veeck with Ed Linn, “Veeck — As in Wreck”, G. P. Putnam’s Sons, 1962 The Baseball Library. J. Ross, The Public Relations Problem of Industry, American Management Series (New York, 1937), pp.
6 — 9. Crafting the national pastime’s image: The history of major league baseball public relations William B Anderson. Journalism and Communication Monographs. Columbia: Spring 2003. Vol. 5, Iss.
1; pg. 5.