Dell was founded in 1984 by Michael Dell, he started his business by selling computer systems directly to customers this kind of business model eliminates retailers that add unnecessary time and cost and let him to know what exactly customers need. In 1996 the dell company started selling it’s product on the Internet, this was a very big step for dell to become one of the biggest companies which started applying e-business solutions on it’s business transactions.
Dell is enhancing and growing competitive advantages of direct model by increasingly applying the efficiencies of the Internet to it’s entire business . the dell company design and produce it’s product based on requirement of companies and individuals and start selling extensive collection of products which is hardware and computing software mostly the major products of dell is purchased by large corporations , governments and educational institutes as well as medium size companies and home-PC users.
Dell company gives this opportunity to customers to choose and order products through the web , the users even are able to customize their favourite product based on their desire hardware specifications , all these steps are design in most user friendly web-page environment which even the users who doesn’t have enough computer knowledge can perform the ordering steps easily. hrough the recent years dell always wanted to give it’s customers this opportunity to experience different shopping ways , maybe this is the key factor for most of big organizations which their main concern is customer satisfaction, to achieve this goal dell always tended to get customers feedback on every new service so they can find the true path to success .
The Business plan on Dell Company Background
DELL is a multinational information technology corporation based in Round Rock, Texas, United States, that develops, sells and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 96,000 people worldwide. Dell had 46,000 employees as of Jan. 30. About ...
E-business in general term is doing electronic transaction via the web , this business process is exactly simulate real world situation , user is able to view products and navigate through products and choose his favourite product then begin doing online payment which also is so easy and user friendly . When they started selling product over the Internet , their early adopters were always comfortable buying home PCs , dell decided to to get customers step by step which make it possible for customers to begin to trust the Internet more and graduate to higher end products like PCs and other electronic devices.
In 1994, Dell. com took the plunge into e-commerce shortly thereafter, and by 1997 was the first company to record a million dollars in online sales, according to Dell spokesperson Deborah McNair. After six strong years of online sales — widely regarded by analysts as stumble free — Dell has racked up some impressive statistics. In 2002, Dell. com had a billion page views, a company first. According to Dell spokesperson Bob Kaufman, about half of the company’s revenue comes from the site, which means approximately $16 billion flowed through Dell. om in the last year. A key point of Dell’s success, says Aberdeen’s Allen, is that the site offers consumers “choice and control. ” Buyers can click through Dell and assemble a computer system piece by piece, choosing components like hard drive size and processor speed based on their budgets and needs. “Their ability to allow people to custom design has traditionally been something that they’re ahead of the game with, and a lot of people are slowly starting to catch up now,” Allen says. “But they continue to be viewed as the leader. This direct contact with consumers gives Dell a competitive advantage, explains Dell’s McNair. “Because we know exactly what our customers are ordering, it’s a 1-to-1 proposition. We get feedback on how our site is working so we’re constantly making tweaks to it to make the experience for our customers easier”. As the improvement in dell company getting more and more bigger than past they now can thinks of themselves as biggest company in providing best E-business solutions for customers.
The Business plan on Michael Dell Company Computer Sales
... customer business model o Customization o Internet sales leadership - $5 M worth of products everyday o Negative finance float: Customers pay Dell earlier than Dell ... distribution process in the global PC industry. The company was a pioneer and acknowledged world leader in ... promote sales and brand recognition. Also Dell's site allows customers to view special deals and promotions available and ...