There are many instances in the business world that mandates the need and use of effective communication. One of the most significant situations that call for effective communication is the implementation of organizational change. The business situation is that an organization is downsizing and the situation calls for that it has to lay off its employees. So, the effective communication revolves around the fact that the employees are communicated to be laid off in such a manner that their feelings with the workplace and HR representative does not get hurt and for achieving this phenomenon it is necessary that communication be done effectively in order to maintain and develop organizational values.
Effective communication has a significant role in initiating the organizational change as it builds a friendly and conducive atmosphere that
is most indispensible to long term employee employer relationships. It is very necessary that communication with employees should be persuasive but emphatic in this type of situation when the organization is implementing change (Rafaeli, 1988, pp. 122).
... communication nor inclusion of changes; instead, they increase their fear and uncertainty of the employees. Adding more, the owners failed to use effective ... and redesign of business processes and organizational structures require organizational change. The leaders in charge of the organization ... felt depressed and devaluated for the store situation. Mistakes found in the organization were the ...
The factors that impact on persuasive communication are method of communication, skills, frequency and content. It is very necessary that during the phase of organizational change when employees are being laid off due to certain reasons there should be empathy, concise style and the persuasiveness in the manner of the HR representative that should convince the employees that they are being laid off for their own good.
Barriers to communication have always existed regardless of the communication channel used, be it conventional or non-conventional. In the same way, with the emergence of lean media for communication such as text only communication via letter and email, considering the examples discussed above, barriers started to increase whilst becoming more complex and difficult to be discerned. Although, with the lean media, communication is now made easy in addition to being inexpensive, most significant barrier in communicating through lean media arises in the form of information overload, facilitated through the increased use of internet which is the most widely known and used lean media.
In general, barriers to communication using lean media predominantly can be categorised into semantic and psychosocial barriers. Semantic Barriers signify the lack of understanding of the message by the receiver, occurred through the use of confusing words by the sender, thereby directly obscuring the meaning of the message sender intended to send. On the other hand, psychosocial barriers depict those barriers which are erected or formed directly by the prejudices, attitudes and perceptions, consequently impacting the understanding and the transfer of appropriate meaning. E-mail, which was supposedly used by organisations on the basis of its efficiency, is becoming ineffective due to the lack of emailing policy which is imperative to be formed to uphold message quality in addition to curbing abuse. It is imperative to ensure that texting only communication is discreet and courteous to ensure against the transference of privileged information.
In my workplace, I used have a passive interpersonal style, which really made the situation hard for me to face. When it used to come to decision making I always used to look at others for their opinions and suggestion, even at time I never used to feel confident of the decisions taken by me which further demotivated me and I started to feel like ‘square peg in a round hole’. I joined at the junior level, so being a new employee I used to think of other senior employees as people of far great knowledge and experience as compared to me, which at the very initial stage made me realize that I minimized my self-worth, which resulted in putting up others interest first and always taking a back seat. Being from different culture and from different background I always found it difficult to understand the humor and the jargon’s used, which further pushed me to opt for the passive interpersonal style. my workplace, I used have a passive interpersonal style, which really made the situation hard for me to face.
Communication Barriers at Metamorphosis Studios Facts Two aspiring men shared a dream of creating a multimedia design firm. They wanted to compete with industry giants such as Microsoft and Sega. Clarence Wooten Jr. and Andre Forde wanted to create a company that was different than the corporate environment from which they came. Metamorphosis Studios has been created by these two entrepreneurs as ...
When it used to come to decision making I always used to look at others for their opinions and suggestion, even at time I never used to feel confident of the decisions taken by me which further demotivated me and I started to feel like ‘square peg in a round hole’. I joined at the junior level, so being a new employee I used to think of other senior employees as people of far great knowledge and experience as compared to me, which at the very initial stage made me realize that I minimized my self-worth, which resulted in putting up others interest first and always taking a back seat. Being from different culture and from different background I always found it difficult to understand the humor and the jargon’s used, which further pushed me to opt for the passive interpersonal style. I learned to adapt to the new culture and communication style and it helped me in developing good relations at my workplace and I earned good rapport with the customers as well.
In business world the usage of wrong language and that too with excessive use of jargon may trigger ambiguity thereby impacting the quality of the message in addition to the understanding power of the receiver. Considering the examples attached, emails may also go off-track wasting time of the correspondent and impacting efficiency. Although, literature indicates that lean media are usually used for routine messages and tasks, it is still imperative for the messages to be clear and concise to ensure effective communication. When you express your needs, desires, and opinions, your chances of getting what you want grow exponentially. As Woody Allen would say: “80% of success is showing up”. Paraphrasing that: “80% of getting is asking”. When you ask for what you want, you are living life full out, you are not withholding, you are not pretending. You are experiencing the joy of full and authentic self-expression. Full selfexpression, expressing who you truly are and what you truly think leads to a more satisfying life.
Exodus The book of Exodus is the second book of the Pentateuch, or Weel leh She moth according to the Hebrew Bible. The books main theme is the removal of Hebrew people from Egypt. The book is meant to be a continuation of Genesis. Moses is believed to be the author of this book. During the period of Exodus Israel had been in Egypt for about 215 years. The book begins with the birth of Moses. The ...
Mutual understanding leads to better connection with people. Better connection with people fulfills our human need for belonging and love. Fulfilling one of our most important needs (belonging) leads to a more satisfying life. If you can avoid misunderstandings, you will be able to know what others (your boss, your clients, or other people) are truly asking you or telling you. If you can understand what others are saying, you will not come to the wrong conclusions or take the wrong actions about what you hear. You will make fewer unnecessary mistakes. Making fewer unnecessary mistakes, you will be more at peace, worry less about the consequences of your words and actions. By worrying less about your words and actions, you will have more peace of mind, both at work and away from work. Having more peace of mind, you will lead a more satisfying life.
Vassan, L. M. Effectiveness of communication in business. Journal of Educational Research, 1995, vol. 4, issue 1, pp. 41.
R Ludlow & F Panton, The essence of effective communication. New York: Prentice Hall.1992
S Rafaeli, Interactivity: From New Media to Communication. Advancing Communication Science: Merging Mass and Interpersonal Processes, vol. 16, pp. 122. Newbury Park, CA: Sage. 1988