BCOM 275/Business Communication and Critical Thinking
July 4, 2011
We communicate both with verbal messages and nonverbal messages. Our words and what we say sends a message as well as our bodily expressions convey communication as well. According to our text, communication has been defined as the process of sending and receiving messages. This communication therefore must involve an exchange of thoughts and information issued by writing, behavioral gesturing, and or verbal contact. Any communication that is nonverbal is usually written or visual. demonstrative communication entails sending and receiving wordless messages (Nayab, 2010).
As it relates to demonstrative communication this piece unfortunately lacks the intricacy that language has to offer. A person is simply not able to convey how they feel, or even an enjoyable moment without using words or literally showing it through pictures. Although visual communication can suggest information, it will at some point leave parts of the story, to the receiver that will be indescribable. People often incorporate demonstrative communication daily without being cognizant. Ones gesticulation and facial expressions can be interpretive many ways by many people and are often misconstrued. It is so easy for someone to get the wrong impression about someone they do not know based demonstrative communication alone.
Chapter 1 Communication- the process of understanding and sharing meaning. Process- an activity, exchange, or set of behaviors that occur over time. Understanding- perceiving, interpreting, and comprehending the meaning of the verbal and nonverbal behavior of others. Sharing- an interaction between people in order to exchange meaning. Meaning- the shared understanding of the message constructed in ...
I have often noticed that even in my work environment, when I smile at parents that are coming in to drop off their children at the day care center, I am sending a message. For me my smile has multiple purposes. One side of the smile could simply be saying good morning, or it is nice to see you again today. Another side of the smile could convey that, although I am happy to see the parent, you are delinquent in payment and need to quickly bring that account current. Usually the parents will smile back and say good morning. However, those parents that are delinquent can immediately interpret my smile and say “Mr. Holman I will make a payment this afternoon”. I do not believe that demonstrative communication is always interpreted accurately. This is why it is clearly ok to state your intentions or expectations when speaking to people.
Most often times when the communication or directive is perceived as negative the receiver’s conscience is feeling attacked or challenged. This is where feedback plays an important role. Using feedback properly is fundamental to endorse an understanding that must exist between the sender and the receiver. To avoid miscommunication which leads to complications we use feedback. This process is when the listener tells the speaker recapitulates the aforementioned allowing the speaker to confirm or correct any misunderstanding. Active listening is an essential skill you must embrace in order to ensure accurate communication. This is when you as the receiver must pay close attention to nonverbal cues, gestures, and to the feelings interpreted behind the words that are being expressed. Being cognizant during active listening keeps the speaker engaged in the conversation and is a form of feedback as well. A simple nod indicating that you understand or you agree provides the sender with a sense of contentment.
I have noticed from working with children that they also experience the need to communicate. They learn how to communicate visually. Infants and toddlers actually watch the shaping and movement of your mouth to understand what you are saying to them. Children learn by watching and imitating their parent’s communicational techniques. This is why we as parents need to be aware of the ways we communicate with each other as this will affect our children. Since young children have a partial vocabulary they often communicate their feelings and needs through their behavior as well as through nonverbal gestures such as crying, or biting. As parents, not being able to understand our children’s nonverbal signals cannot only interrupt the communication lines but learning and literacy as well.
Today’s children face more diversity than their parents were when they were at the same age. The cultural differences in how the parents deal and communicate with their children around the world are a great challenge. Parent’s involvement in their children’s literacy and communication either in school, home or community will be effective through communication strategies and awareness about ...
How we respond to the different types of communication can ensure intelligibility and eliminate the vagueness in communication when the sender sends a message to the receiver. It is my understanding that listening and responding to demonstrative communication is ability that all people should have in order to be good communicators. It has been said that body language accounts for more than half of all communication. If this is true, then it is imperative that people pay close attention as receivers to the senders and especially to the silent actions that are displayed. This can clear up most impediments that are a result of misinterpreted communication.
Most times people interpret bodily responses and will accept those as truths as opposed to a verbal response. We should be conscious as the sender of suggested body language. If we are, we can assist the receiver in focusing on the content of the conversation as oppose to the disposition. For example, tattoos can convey demonstrative communication. One could say a tattoo is a simple form of body art and self expression. Another could say because the tattoo is tribal the person could be connected to a cult or tribe. Why is it that a tattoo has to be symbolic of anything? This is why clarity is necessary and judgmental opinions are limited.
Cheesebro, T. O’Connor, L., & Rios, F. (2010).
Communicating in the workplace
Upper Saddle River, NJ: Prentice Hall. Nayab, N. (2010, July 26).
Pros and cons of nonverbal communication.
ABSTRACT Communication can be defined as different ways according to people, but the most common definitions are these: Communications are the systems and processes that are used to communicate or broadcast information (like a communications satellite). According to another definition, a communication is a message that is sent to someone by, for example, sending a letter etc. Communication ...
Parenting with Style: Why You Might Clash with Your Child
By Caron B. Goode, Ed.D.
Different types of communication. Retrieved fromhttp://www.brighthub.com/office/project-management/articles/79297.aspx Sutton, N. (2011, March 26).