The ISO 9000 and ISO 14000 families are among ISO’s most widely known standards ever. ISO 9000 and ISO 14000 standards are implemented by some 760 900 organizations in 154 countries. ISO 9000 has become an international reference for quality management requirements in business-tobusiness dealings, and ISO 14000 is well on the way to achieving as much, if not more, in enabling organizations to meet their environmental challenges. The ISO 9000 family is primarily concerned with “quality management”. This means what the organization does to fulfil: the customer’s quality requirements, and applicable regulatory requirements, while aiming to enhance customer satisfaction, and achieve continual improvement of its performance in pursuit of these objectives.
The ISO 14000 family is primarily concerned with “environmental management”. This means what the organization does to: – minimize harmful effects on the environment caused by its activities, and to – achieve continual improvement of its environmental performance. The vast majority of ISO standards are highly specific to a particular product, material, or process. However, the standards that have earned the ISO 9000 and ISO 14000 families a worldwide reputation are known as “generic management system standards”. • “Generic” means that the same standards can be applied:
Today I’m going to talk about the different organizations there are and the standards they set for networking. These organizations are ANSI, EIA and TIA, IEEE, ISO, ITU, ISOC, IANA and ICANN. They all instruct of a particular product or service. Many different organizations oversee the computer industries’ standards. These standards are essential in the networking world, they ensure network ...
– to any organization, large or small, whatever its product – including whether its “product” is actually a service, – in any sector of activity, and – whether it is a business enterprise, a public administration, or a government department. “Generic” also signifies that no matter what the organization’s scope of activity, if it wants to establish a quality management system or an environmental management system, then such a system has a number of essential features for which the relevant standards of the ISO 9000 or ISO 14000 families provide the requirements. • “Management system” refers to the organization’s structure for managing its processes – or activities – that transform inputs of resources into a product or service which meet the organization’s objectives, such as satisfying the customer’s quality requirements, complying to regulations, or meeting environmental objectives.
ISO has been developing voluntary technical standards over almost all sectors of business, industry and technology since 1947. So, if the first you heard of us was in connection with ISO 9000 or ISO 14000, then you are probably asking yourself, “How come I have never heard of ISO before?”
The answer is that if you are asking yourself the question, then you are probably not an engineer, because if you were, you would almost certainly have come into contact with at least some of ISO’s technical standards. With the exception of ISO 9000 and ISO 14000, the vast majority of ISO standards are highly specific. They are documented agreements containing technical specifications or other precise criteria to be used consistently as rules, guidelines, or definitions of characteristics to ensure that materials, products, processes and services are fit for their purpose. If that sounds like engineering talk, you’re absolutely right! It also explains why ISO standards were, before ISO 9000 and ISO 14000, principally of concern to engineers and other technical specialists concerned by the precise scope addressed in the standard.
MANAGEMENT FOR INFORMATION SYSTEMS Today there are a lot of current trends and challenges in information management. The digital world is the linking of people, decisions, tasks and processes via computers and computers with other computers. Cyberspace represents the real time transmitting and sharing of text, voice, graphics, video and the like over a variety of computer-based networks. ...
To take just one example, ISO standards for such seemingly humble items as bolts, nuts, screws, pins and rivets literally help stop much in the world around us from falling apart – but you’re not likely to come across references to them in the business and economic press, nor see companies proudly advertising that they implement them. ISO 14000 is primarily concerned with “environmental management”. In plain language, this means what the organization does to minimize harmful effects on the environment caused by its activities. In addition, both ISO 9000 and ISO 14000 require organizations that implement them to improve their performance continually in, respectively, quality and environmental management. Both ISO 9000 and ISO 14000 concern the way an organization goes about its work, and not directly the result of this work. In other words, they both concern processes, and not products – at least, not directly.
Nevertheless, the way in which the organization manages its processes is obviously going to affect its final product. In the case of ISO 9000, the efficient and effective management of processes is, for example, going to affect whether or not everything has been done to ensure that the product satisfies the customer’s quality requirements. In the case of ISO 14000, the efficient and effective management of processes is going to affect whether or not everything has been done to ensure a product will have the least harmful impact on the environment, at any stage in its life cycle, either by pollution, or by depleting natural resources. However, neither ISO 9000 nor ISO 14000 are product standards. The management system standards in these families state requirements for what the organization must do to manage processes influencing quality (ISO 9000) or the processes influencing the impact of the organization’s activities on the environment (ISO 14000).
In both cases, the philosophy is that management system requirements are generic. No matter what the organization is or does, if it wants to establish a quality management system or an environmental management system, then such a system has a number of essential features which are spelled out in the relevant ISO 9000 or ISO 14000 standards. ISO and the environment
... healthier building environments. Keywords: construction industry; environmental management systems (EMS), ISO 14001 Introduction The dynamics of managing a construction ... teams, production personnel To ensure that international standards are met. EMS Documentation The Research and ... the organization and the technology applied in the project.As more people, machine, technology and systems are ...
Welcome to the ISO 14000-specific portion of our Magical Demystifying Tour! The ISO 14000 family of International Standards on environmental management is a comparative newcomer to ISO’s portfolio – but environment-related standardization is far from being a new departure for ISO. In fact, ISO has developed a three-pronged approach to meeting the needs of business, industry, governments and consumers in the field of the environment. Firstly, it offers a wide-ranging portfolio of standardized sampling, testing and analytical methods to deal with specific environmental challenges. It has developed more than 350 International Standards (out of a total of some 14 000) for the monitoring of such aspects as the quality of air, water and soil. These standards are a means of providing business and government with scientifically valid data on the environmental effects of economic acitivity.
They also serve in a number of countries as the technical basis for environmental regulations. Secondly, and more recently, ISO is leading a strategic approach by developing environmental management system standards that can be implemented in any type of organization in either public or private sector (companies, administrations, public utilities).
To spearhead this strategic approach, ISO established a new technical committee, ISO/TC 207, Environmental management, in 1993. This followed ISO’s successful pioneering experience in management system standardization with the ISO 9000 series for quality management.
The first standards developed by TC 207 – ISO 14001 and ISO 14004 – were published in 1996, giving respectively, the requirements and guidance for environmental management systems These have since been replaced by the improved versions, ISO 14001:2004 and ISO 14004:2004. The committee’s output is known collectively as, “the ISO 14000 family”. In addition to standards on environmental management systems and supporting tools, TC 207 works on documents to facilitate the fusion of business and environmental goals by encouraging the inclusion of environmental aspects in product design – which represents the third axis of ISO’s environmental approach. An example is a technical report which promotes the convergence of environment-friendly products with company profits.
... likely to become the dominant international standard for environmental management systems. (12) Although these standards differ somewhat in their requirements ... own environmental problems, prevent pollution at the source, develop products that have a minimum effect on the environment, conserve ... become certified by 1996 under the ISO 9000 series guidelines for quality management. (10) TQM has had a ...
ISO/TR 14062, Environmental management – Integrating environmental aspects into product design and development, enables organizations to identify the likely effects on the environment of their future products and make effective decisions during the design and development stages to improve their environmental performance. http://www.iso.org